Outdoor Guest Service Attendant (Ashland)

Flagstop Car Wash•Ashland, VA

2d•$15 - $15•Onsite

About The Position

Flagstop Car Wash is hiring an Outdoor Guest Service Attendant in Ashland, Virginia. The role is offered as full-time or part-time employment and involves working outdoors in a fast-paced car wash environment. Attendants provide a positive customer experience, assist guests with accounts using iPads and kiosks, promote and sell Unlimited Wash Club memberships, and encourage customers to use the company app. Weekend work on both Saturdays and Sundays is required. Morning, afternoon, and evening shifts are available. The position starts at $15 per hour, with team members averaging an additional $3 per hour in bonuses and commissions and an average hourly pay of $18. There is no cap on commissions or bonuses. Flagstop describes opportunities for career progression from Guest Service Attendant to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader, supported by ongoing training and development. The job requires standing or walking continuously for an 8-hour shift, lifting up to 50 pounds, and working outdoors in all weather conditions, including extreme heat, cold, and rain. The work environment is loud and fast-paced. Applicants must be at least 16 years old and have reliable transportation.

Requirements

Be at least 16 years old.
Have reliable transportation to arrive on time for all shifts.
Be able to lift up to 50 pounds.
Be able to stand or walk continuously for an 8-hour shift.
Be able to work outdoors in all weather conditions, including extreme heat, cold, and rain.
Be able to work in a loud, fast-paced environment.
Deliver exceptional customer service.
Be able to operate iPads and kiosks and promote and sell Unlimited Wash Club memberships.
Commit to working Saturdays and Sundays.
Bring a positive attitude and a friendly, outgoing personality.
Maintain a neat appearance and clean hygiene in the professional uniform.
Be comfortable working with a team and learning new things.

Responsibilities

Provide a positive and exceptional customer experience.
Promote and sell memberships, including Unlimited Wash Club memberships, to new and existing customers.
Use iPads and kiosks to assist customers with their accounts.
Encourage customers to download and use the company app.
Maintain a neat appearance and good hygiene while wearing the professional uniform.
Work as part of a team and learn car wash operations and processes.
Arrive on time and ready to serve customers.
Work weekends, including Saturdays and Sundays.

Benefits

Medical, dental, and vision insurance, with monthly premiums covered up to 100%.
Up to five free counseling sessions per year.
$10,000 in free life insurance coverage.
Supplemental coverage options for critical illness, hospital, accident, and short-term disability.
Free Employee Assistance Program.
401(k) plan with up to a 3% company match.
College tuition assistance for student team members.
Referral rewards of up to $300 for each referral hired.
Discounts on flights, hotels, rental cars, entertainment, and more.
Free Ultimate Car Washes.
Accrued paid time off.
Free uniform shirts provided on the first day.
Mobile app for tracking pay and managing schedule preferences.
Commuter and transportation resources, including carpooling and ridesharing options.
Ongoing training and leadership development resources.
Team member recognition during meetings and in company newsletters.