Outdoor Guest Service Attendant (Petersburg)

Flagstop Car Wash•Petersburg, VA

12d•Onsite

About The Position

Flagstop is hiring an Outdoor Guest Service Attendant in Petersburg. The role provides customer service at a car wash, assists customers with their accounts using iPads and kiosks, encourages app use, and promotes and sells Unlimited Wash Club memberships. Attendants work outdoors in all weather conditions in a loud, fast-paced environment and are expected to contribute positively to a team. The position is offered full-time or part-time, with weekend availability required, including Saturdays and Sundays. Morning, afternoon, and evening shifts are available. Starting pay is $15 per hour, with attendants averaging an additional $3 per hour in bonuses and commissions and an average hourly pay of $18; commissions and bonuses are uncapped. Flagstop describes opportunities to advance from Guest Service Attendant to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader.

Requirements

Be at least 16 years old.
Have reliable transportation to arrive on time for all shifts.
Lift up to 50 pounds.
Stand or walk continuously for the duration of an 8-hour shift.
Work outdoors in all weather conditions, including extreme heat, cold, and rain.
Be able to work in a loud, fast-paced environment.
Demonstrate exceptional customer service skills and a positive, friendly, outgoing personality.
Be comfortable using iPads and kiosks and promoting and selling memberships.
Commit to working Saturdays and Sundays.

Responsibilities

Provide a positive, exceptional customer experience.
Actively promote and sell memberships to new and existing customers, including Unlimited Wash Club memberships.
Help customers with their accounts using iPads and kiosks.
Encourage customers to download and use the company app.
Work collaboratively with the team and learn car wash operations and processes.
Maintain a neat appearance and clean hygiene while wearing the professional uniform.
Arrive on time and ready to work assigned shifts.
Work weekends, including Saturdays and Sundays.

Benefits

Medical, dental, and vision insurance, with monthly premiums covered up to 100%.
Up to five free counseling sessions per year.
$10,000 in free life insurance coverage.
Optional critical illness, hospital, accident, and short-term disability coverage.
Free Employee Assistance Program.
401(k) plan with up to a 3% company match.
College tuition assistance for student team members.
Referral program offering up to $300 for each hired referral.
Working Advantage discounts on travel, entertainment, and other services.
Free Ultimate Car Washes.
Accrued paid time off.
Free uniform shirts provided on day one.
Mobile app for tracking pay and managing schedule preferences.
Commuter and transportation support, including GRTC RideFinders options.
Ongoing training and development resources.
Team member recognition through meetings and company newsletters.
Bonuses and commissions with no stated cap.