Outdoor Guest Service Attendant (Colonial Heights)
About The Position
Flagstop Car Wash is hiring an Outdoor Guest Service Attendant to deliver customer service and promote car wash memberships in a fast-paced outdoor environment. The role involves helping customers with their accounts using iPads and kiosks, encouraging use of the company app, and promoting and selling Unlimited Wash Club memberships. Employees work outdoors in all weather conditions and as part of a team, with morning, afternoon, and evening shifts available. The position is available full-time or part-time, and weekend work on both Saturdays and Sundays is required. Flagstop offers training and opportunities for advancement, including progression to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader. The company describes its work environment as supportive and provides employee benefits, recognition, and development resources.
Requirements
- Be at least 16 years old.
- Have reliable transportation to arrive on time for all shifts.
- Lift up to 50 pounds.
- Stand or walk continuously for an 8-hour shift.
- Work outdoors in all weather conditions, including extreme heat, cold, and rain.
- Be able to work in a loud, fast-paced environment.
- Provide exceptional customer service and operate iPads and kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
- Commit to working Saturdays and Sundays.
Nice To Haves
- Positive attitude and a bubbly, friendly, outgoing personality.
- Enjoy working with a team and learning new things about car wash operations.
Responsibilities
- Provide a positive customer experience and exceptional customer service.
- Promote and sell memberships, including Unlimited Wash Club memberships, to new and existing customers.
- Help customers with their accounts using iPads and kiosks.
- Encourage customers to download and use the company app.
- Work with a team and learn car wash operations and processes.
- Maintain a neat appearance and good hygiene while wearing the professional uniform.
- Arrive on time and ready to work assigned shifts, including required Saturday and Sunday shifts.
Benefits
- Medical, dental, and vision insurance, with monthly premiums covered up to 100%.
- Up to five free counseling sessions per year.
- $10,000 in free life insurance coverage.
- Supplemental coverage options for critical illness, hospital, accident, and short-term disability.
- Free Employee Assistance Program.
- 401(k) plan with up to a 3% company match.
- College tuition assistance for student team members.
- Referral program offering up to $300 for each hired referral.
- Discounts on flights, hotels, rental cars, entertainment, and more through Working Advantage.
- Free car washes for employees.
- Paid time off accrual.
- Free uniform shirts provided on day one.
- Mobile app to track pay and manage schedule preferences.
- Commuter and transportation resources through GRTC RideFinders, including carpooling and ridesharing.
- Ongoing training and leadership development resources.
- Team member recognition during meetings and in company newsletters.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
