Outdoor Guest Service Attendant (Colonial Heights)
About The Position
Flagstop Car Wash is hiring an Outdoor Guest Service Attendant in Colonial Heights, Virginia. The role provides customer service in a fast-paced, outdoor car wash environment and includes helping customers with their accounts using iPads and kiosks, promoting and selling Unlimited Wash Club memberships, and encouraging customers to use the company app. Attendants work as part of a team, maintain a professional appearance, arrive on time, and help deliver a positive customer experience. The position requires weekend availability, including Saturdays and Sundays, and working outdoors in all weather conditions. Morning, afternoon, and evening shifts are available. The employer lists the position as full-time or part-time and offers a starting wage of $15 per hour, with an average of $3 per hour in additional bonuses and commissions; earnings from commissions and bonuses are uncapped. Flagstop describes opportunities for advancement from Guest Service Attendant to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader.
Requirements
- Be at least 16 years old.
- Have reliable transportation to arrive on time for all shifts.
- Work weekends, including Saturdays and Sundays.
- Lift up to 50 pounds.
- Stand or walk continuously for the duration of an 8-hour shift.
- Work outdoors in all weather conditions, including extreme heat, cold, and rain.
- Thrive in a loud, fast-paced environment.
- Deliver exceptional customer service.
- Operate iPads and kiosks and actively promote and sell memberships.
Responsibilities
- Provide exceptional customer service and a positive experience to guests.
- Promote and sell memberships, including Unlimited Wash Club memberships, to new and existing customers.
- Assist customers with their accounts using iPads and kiosks.
- Encourage customers to download and use the company app.
- Maintain a neat appearance and good hygiene while wearing the professional uniform.
- Arrive on time and ready to work scheduled shifts.
- Work collaboratively with the team and learn car wash operations and processes.
Benefits
- Medical, dental, and vision insurance, with monthly premiums covered up to 100%.
- Up to five free counseling sessions per year.
- $10,000 in free life insurance coverage.
- Supplemental coverage options for critical illness, hospital, accident, and short-term disability.
- Free Employee Assistance Program.
- 401(k) plan with up to a 3% company match.
- College tuition assistance for student team members.
- Referral rewards of up to $300 for each hired referral.
- Working Advantage discounts on flights, hotels, rental cars, entertainment, and more.
- Free car washes for employees.
- Accrued paid time off.
- Free uniform shirts.
- Mobile app for tracking pay and managing schedule preferences.
- Commuter and transportation resources, including GRTC RideFinders options, carpooling, and ridesharing.
- Ongoing training and development resources.
- Team member recognition at meetings and in company newsletters.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
