Outdoor Guest Service Attendant (Bon Air)
About The Position
Flagstop Car Wash is hiring an Outdoor Guest Service Attendant at its Bon Air location in North Chesterfield, Virginia. This customer service role involves helping guests in an outdoor, fast-paced car wash environment and promoting Unlimited Wash Club memberships. Attendants use iPads and kiosks to assist customers with their accounts and encourage them to use the company app. The position offers full-time or part-time employment, with morning, afternoon, and evening shifts available. Weekend work, including both Saturdays and Sundays, is required. The starting wage is $15 per hour. The posting says Guest Service Attendants average an additional $3 per hour in bonuses and commissions, with no cap on these earnings; it also gives an average total hourly pay of $18. Flagstop describes opportunities to advance to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader. The work is outdoors in all weather conditions and in a loud, fast-paced setting.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Have reliable transportation to arrive on time for all shifts.
- Be able to lift up to 50 pounds.
- Be able to stand or walk continuously for the duration of an 8-hour shift.
- Be able to work outdoors in extreme heat, cold, and rain, and in a loud, fast-paced environment.
- Provide exceptional customer service and actively promote and sell memberships.
- Be able to use iPads and kiosks.
- Commit to working Saturdays and Sundays.
- Bring a positive attitude and a friendly, outgoing personality.
Responsibilities
- Provide a positive customer experience and exceptional customer service to guests.
- Actively promote and sell Unlimited Wash Club memberships to new and existing customers.
- Use iPads and kiosks to assist customers with their accounts.
- Encourage customers to download and use the company app.
- Work as part of a team and learn car wash operations and processes.
- Maintain a neat appearance and clean hygiene while wearing the professional uniform.
- Arrive on time and ready to work scheduled shifts.
- Work outdoors in all weather conditions, including extreme heat, cold, and rain.
- Work required weekend shifts on Saturdays and Sundays.
Benefits
- Medical, dental, and vision insurance, with up to 100% of monthly premiums covered.
- Up to five free counseling sessions per year.
- $10,000 in free life insurance coverage.
- Optional critical illness, hospital, accident, and short-term disability coverage.
- Free Employee Assistance Program.
- 401(k) plan with up to a 3% company match.
- College tuition assistance for student team members.
- Referral rewards of up to $300 for each referred person hired.
- Discounts on flights, hotels, rental cars, entertainment, and more through Working Advantage.
- Free Ultimate Car Washes.
- Accrued paid time off.
- Free uniform shirts.
- Mobile app for tracking pay and managing schedule preferences.
- Commuter and transportation support, including GRTC RideFinders options.
- Ongoing training and leadership development resources.
- Team member recognition through meetings and company newsletters.
- Bonuses and commissions, with no stated cap.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
