Outbound Sales Representative

SALT Service Co. • Hutto, TX

3d • $125,000 - $200,000

About The Position

SALT Service Co. is seeking a motivated, results-driven Outbound Sales Representative to proactively contact potential and existing customers, generate new business opportunities, promote residential plumbing, HVAC, and electrical services, and convert leads into sales. The ideal candidate communicates confidently with customers, builds relationships over the phone, identifies customer needs, handles objections, and closes sales. The role calls for a goal-oriented, persistent, professional person who is passionate about exceptional customer service.

The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with willingness to work outside normal hours if needed. The stated salary range is $125,000 to $200,000, based on experience and knowledge.

Requirements

• Minimum of 3 years of sales experience.
• Proven ability to make outbound calls, generate leads, set appointments, and close sales.
• Strong verbal communication and active listening skills.
• Excellent customer service and relationship-building abilities.
• Confidence in handling objections, negotiating, and influencing customer decisions.
• Ability to work in a fast-paced, goal-driven environment.
• Self-motivated and organized, with the ability to manage a high volume of calls and follow-ups.
• Comfort using CRM systems, customer databases, and Microsoft Office.
• High school diploma or GED required.
• Willingness to participate in ongoing sales training and performance coaching.
• Professional, dependable, and committed to representing SALT's values.
• Availability to work Monday through Friday from 8:00 a.m. to 5:00 p.m., and willingness to work outside normal hours if needed.

Nice To Haves

• Outbound sales, call center sales, or residential home services experience preferred.
• Associate degree preferred.

Responsibilities

• Make outbound calls to prospective and existing customers to generate interest in SALT's residential home services.
• Identify sales opportunities through outbound calling, follow-up campaigns, customer databases, and other approved prospecting methods.
• Build rapport with customers, identify their needs, and communicate the value of plumbing, HVAC, and electrical services.
• Schedule service appointments, consultations, and sales opportunities for the appropriate departments.
• Convert outbound calls and leads into booked appointments, service opportunities, and completed sales.
• Follow up with customers who requested information, received estimates, or expressed interest in services.
• Educate customers about service agreements, maintenance plans, seasonal promotions, and other relevant offerings.
• Address customer concerns, answer questions, and overcome objections professionally and helpfully.
• Meet or exceed targets for outbound calls, customer contacts, appointments booked, conversion rates, and revenue generation.
• Maintain accurate customer records, document call outcomes, update lead statuses, and track follow-up activities in company systems.
• Represent SALT professionally, honestly, and with integrity in customer interactions.
• Collaborate with dispatch, customer service, technicians, and management to support a smooth transition from initial contact to service completion.
• Participate in sales meetings, coaching sessions, and ongoing training to improve product knowledge and performance.
• Follow company policies, approved calling practices, customer privacy requirements, and applicable telemarketing regulations.

Benefits

• Competitive compensation and opportunities for performance-based incentives.
• Structured training programs and mentorship.
• Health insurance, dental coverage, life insurance, and retirement savings options.
• Paid holidays and vacation time.
• Family and friends discount.
• Gift card giveaways and company-sponsored trips, performance based.
• Opportunities for career advancement within the company.
• Positive and inclusive work culture that values employee contributions.
• Open-door policy.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED