Outbound Sales Representative

SALT Service Co.•Hutto, TX

About The Position

SALT Service Co. is seeking a motivated, results-driven Outbound Sales Representative to generate new business and promote the company’s residential plumbing, HVAC, and electrical services. The role proactively contacts prospective and existing customers, identifies their needs, builds relationships over the phone, and converts leads into appointments and sales. The ideal candidate is goal-oriented, persistent, professional, confident in handling objections, and committed to delivering exceptional customer service.

Requirements

At least 3 years of sales experience.
Proven ability to make outbound calls, generate leads, set appointments, and close sales.
Strong verbal communication and active listening skills.
Excellent customer service and relationship-building abilities.
Confidence handling objections, negotiating, and influencing customer decisions.
Ability to work in a fast-paced, goal-driven environment.
Self-motivated and organized, with the ability to manage a high volume of calls and follow-ups.
Comfort using CRM systems, customer databases, and Microsoft Office.
High school diploma or GED.
Willingness to participate in ongoing sales training and performance coaching.
Professional, dependable, and committed to representing SALT’s values.
Availability to work Monday through Friday, 8:00 AM to 5:00 PM, and willingness to work outside normal work hours if needed.

Nice To Haves

Outbound sales, call center sales, or residential home services experience.
Associate degree.

Responsibilities

Make outbound calls to prospective and existing customers to generate interest in SALT’s residential home services.
Identify sales opportunities through outbound calling, follow-up campaigns, customer databases, and other approved prospecting methods.
Build rapport with customers, identify their needs, and communicate the value of plumbing, HVAC, and electrical services.
Schedule service appointments, consultations, and sales opportunities for the appropriate departments.
Convert calls and leads into booked appointments, service opportunities, and completed sales.
Follow up with customers who requested information, received estimates, or expressed interest in services.
Educate customers about service agreements, maintenance plans, seasonal promotions, and other relevant offerings.
Address customer concerns, answer questions, and overcome objections professionally and helpfully.
Meet or exceed targets for outbound calls, customer contacts, appointments, conversion rates, and revenue.
Maintain accurate customer records, document call outcomes, update lead statuses, and track follow-up activities in company systems.
Represent SALT professionally, honestly, and with integrity in customer interactions.
Collaborate with dispatch, customer service, technicians, and management to support a smooth transition from initial contact to service completion.
Participate in sales meetings, coaching sessions, and ongoing training.
Follow company policies, approved calling practices, customer privacy requirements, and applicable telemarketing regulations.

Benefits

Competitive compensation and opportunities for performance-based incentives.
Structured training programs and mentorship.
Health insurance, dental coverage, life insurance, and retirement savings options.
Paid holidays and vacation time.
Family and friends discount.
Gift card giveaways and performance-based company-sponsored trips.
Opportunities for career advancement.
Positive and inclusive work culture.
Open-door policy.
Family-owned and operated company.