Outbound Manager

Sysco•Central, CA

2d•$80,200 - $120,200

About The Position

The Manager, Outbound directs and coordinates outbound warehouse workers who select, load, stack, check, and ship foodservice and food-related products. The work may be performed personally or through subordinate supervisors. The role is responsible for all night-shift operations, including reducing shrink, improving operating efficiency and productivity, coordinating with other departments, overseeing order selection and loading, developing employees, and ensuring safety and security procedures are followed. The manager provides technical, customer-relations, and personnel management for major programs and projects. They work with HR on policies and procedures, collaborate with Sales and Transportation, and work with the Inventory Manager to improve slot and cube utilization and picking travel time. The position also monitors customer-specific order requirements, employee training and performance, team goals, injuries, product loss, and equipment damage. The role has independent authority to counsel employees with corrective actions, assign daily tasks, enforce safety policies, reject inbound product of inferior quality, and make personnel schedule changes. Headcount increases and terminations require review and approval by others. Applicants must be currently authorized to work in the United States.

Requirements

Associate degree; a bachelor's degree in a related discipline is preferred.
Three years of operations or warehouse experience in shipping and receiving perishable products.
At least one year of supervisory experience, or a combination of education, supervisory experience, and industry experience.
Knowledge of shipping practices and procedures.
Planning, organizing, and analytical skills.
Knowledge of inventory software, including AS400.
Knowledge of Microsoft Office applications, including Word and Excel.
Currently authorized to work in the United States.

Nice To Haves

Bachelor's degree in a related discipline.

Responsibilities

Direct and coordinate outbound warehouse workers engaged in selecting, loading, stacking, checking, and shipping foodservice and food-related products.
Provide technical, customer-relations, and personnel management for major programs and projects.
Manage all night-shift operations and plan and monitor ways to reduce shrink.
Work with HR to develop policies and procedures that improve night-shift efficiency and productivity.
Develop and promote operational goals and objectives, maintain communications with Sales and Transportation, and identify solutions to night-warehouse issues.
Work with the Inventory Manager to maximize slot and cube utilization and optimize travel time for picks.
Oversee order selection and loading, monitoring compliance with customer special specifications.
Assess training needs, train staff, evaluate employee performance, provide feedback and coaching, and manage employee relations and disciplinary actions.
Review team CMPs regularly to ensure employees are on track to meet their goals.
Implement and enforce FreshPoint safety policies and procedures, and reduce or eliminate injuries, product damage, and equipment damage or loss.
Counsel employees with corrective actions, assign daily tasks, enforce safety policies, reject inbound product of inferior quality, and make personnel schedule changes.
Obtain review and approval for headcount increases and terminations.