Outbound Freight Manager

NEFCO Construction Supply LLC•New Albany, OH

2d•$60,000 - $80,000

About The Position

The Outbound Freight Manager plans, coordinates, and executes outbound freight shipments that move outside NEFCO’s normal private-fleet delivery network. The role evaluates shipment requirements, selects effective and economical transportation methods, coordinates brokered carriers, ensures freight is properly prepared and documented, and works cross-functionally to provide reliable, cost-conscious service to NEFCO customers and Orangefield locations. The manager reviews shipment demand, determines appropriate shipping methods, coordinates carriers and shipment documentation, and partners with Shipping and warehouse leadership to ensure freight is ready for pickup. The role also prepares freight quotes, supports new and growing Orangefield locations, tracks recurring service and cost issues, recommends process improvements, and supports provider evaluation, contracting, compliance, safety, and continuous improvement.

Requirements

At least 2 years of experience in logistics, transportation, freight, warehousing, distribution, or a related operational environment preferred.
Experience coordinating LTL, truckload, flatbed, box truck, sprinter van, parcel, or brokered transportation strongly preferred.
Strong understanding of shipment planning, carrier selection, Bills of Lading, freight documentation, weights, dimensions, and shipment staging.
Ability to balance customer service, transportation cost, urgency, and operational requirements when making freight decisions.
Effective communication skills and ability to work with warehouse teams, Sales, Customer Service, carriers, and transportation partners.
High school diploma or equivalent required.
Ability to use NEFCO’s ERP and shipping systems.
Working knowledge of Microsoft Outlook and Excel and ability to learn carrier, broker, manifest, and document-management systems.
Strong organizational, analytical, and basic math skills, with excellent attention to detail.
Ability to establish priorities, work independently, and manage multiple time-sensitive shipments in a fast-paced environment.
Positive, customer-focused, hands-on attitude and comfort working in a warehouse/distribution environment.
Ability to review and interpret shipping documents, computer images, manifests, BOLs, product information, and written procedures.
Ability to safely operate warehouse equipment when required and maintain applicable certifications.

Nice To Haves

College degree or relevant logistics/transportation experience preferred.
Experience with Eclipse or similar ERP/WMS systems is a plus.

Responsibilities

Review outbound shipment demand and determine shipping methods based on destination, shipment size, product type, urgency, service requirements, and cost.
Evaluate and coordinate transportation by Orangefield/service-center shuttle, parcel carrier, or brokered carrier.
Analyze outbound and picking queues to identify next-day or time-sensitive freight and proactively schedule carriers.
Coordinate brokered transportation, selecting appropriate equipment such as flatbeds, box trucks, and sprinter vans.
Select economical transportation options that meet customer and operational requirements and identify opportunities to reduce freight costs.
Adjust carrier plans, stop sequences, and equipment requirements when shipment volume or customer needs change.
Partner with Shipping and warehouse leadership to ensure freight is picked, consolidated, wrapped, labeled, weighed, measured, staged, and ready for carrier arrival.
Match shipments accurately to ship tickets, manifests, Bills of Lading (BOLs), and other required documentation.
Create or coordinate Best Way manifests and ensure freight costs, carrier information, shipment photos, BOLs, and related documentation are captured and retained in NEFCO systems.
Communicate transportation costs to stakeholders and escalate shipments when costs are disproportionate to product value or require business approval.
Maintain visibility of pickup and staging information, including freight identification, stop sequence, carrier, and shipment status.
Coordinate carrier arrival, loading, signed BOLs, PRO numbers, and completion of outbound freight documentation.
Work with Sales, Customer Service, Shipping, Inventory, Transportation, and carrier partners to resolve freight issues and protect the customer experience.
Prepare freight quotes for Sales and Purchasing by evaluating carrier options, service requirements, shipment characteristics, and transportation costs.
Respond to daily freight-quote requests with timely and accurate transportation-cost estimates.
Provide outbound freight planning and transportation support for new and growing Orangefield locations before normal branch delivery capabilities are operational.
Track recurring service, cost, carrier, damage, delay, and documentation issues and recommend process improvements.
Help develop and maintain standardized outbound freight procedures and best practices across applicable NEFCO locations.
Support evaluation of third-party providers and technology.
Support carrier and broker contracting requirements and compliance initiatives.
Ensure safe work practices during freight staging, carrier interaction, and loading activities.
Complete assigned NEFCO training and support company safety, compliance, and continuous-improvement expectations.
Uphold the Leader’s Safety Six protocol: do not tolerate unsafe acts; identify and fix unsafe conditions; report every incident; conduct accident investigations; communicate with HR about incidents and subsequent investigations; and walk the talk.