Outbound Freight Supervisor

Nefco•Ashland, VA

About The Position

The Outbound Freight Supervisor plans, coordinates, and executes outbound freight shipments that fall outside NEFCO’s normal private-fleet delivery network. The role evaluates shipment requirements, selects effective and economical transportation methods, coordinates brokered carriers, ensures freight is prepared and documented correctly, and works across teams to provide reliable, cost-conscious service to NEFCO customers and Orangefield locations. The supervisor supports freight planning, carrier coordination, shipment readiness, documentation, freight quotes, cost visibility, safety, compliance, and process improvement across applicable NEFCO locations. The position reports to the Director of Transportation.

Requirements

At least 2 years of experience in logistics, transportation, freight, warehousing, distribution, or a related operational environment is preferred.
Experience coordinating LTL, truckload, flatbed, box truck, sprinter van, parcel, or brokered transportation is strongly preferred.
Strong understanding of shipment planning, carrier selection, Bills of Lading, freight documentation, weights, dimensions, and shipment staging.
Ability to balance customer service, transportation cost, urgency, and operational requirements when making freight decisions.
Effective communication skills and ability to work with warehouse teams, Sales, Customer Service, carriers, and transportation partners.
High school diploma or equivalent required.
Ability to use NEFCO’s ERP and shipping systems.
Working knowledge of Microsoft Outlook and Excel and ability to learn carrier, broker, manifest, and document-management systems.
Strong organizational, analytical, and basic math skills, with excellent attention to detail.
Ability to establish priorities, work independently, and manage multiple time-sensitive shipments in a fast-paced environment.
Positive, customer-focused, hands-on attitude and comfort working in a warehouse/distribution environment.
Ability to review and interpret shipping documents, computer images, manifests, BOLs, product information, and written procedures.
Ability to safely operate warehouse equipment when required and maintain applicable certifications.

Nice To Haves

College degree or relevant logistics/transportation experience preferred.
Experience with Eclipse or similar ERP/WMS systems is a plus.

Responsibilities

Review outbound shipment demand and choose a shipping method based on destination, shipment size, product type, urgency, service requirements, and cost.
Evaluate and coordinate the use of Orangefield/service-center shuttles, parcel carriers, and brokered carriers.
Analyze outbound and picking queues to identify next-day or time-sensitive freight and proactively schedule carriers.
Coordinate brokered transportation, including flatbeds, box trucks, sprinter vans, and other appropriate equipment.
Select economical transportation options that meet customer and operational needs, and identify opportunities to reduce outbound freight costs.
Adjust carrier plans, stop sequences, or equipment requirements when shipment volume or customer needs change.
Partner with Shipping and warehouse leadership to ensure freight is picked, consolidated, wrapped, labeled, weighed, measured, staged, and ready for carrier pickup.
Match outbound shipments accurately to ship tickets, manifests, Bills of Lading (BOLs), and other required shipping documentation.
Create or coordinate Best Way manifests and ensure freight costs, carrier information, shipment photos, BOLs, and related documentation are captured and retained in NEFCO systems.
Communicate transportation costs to stakeholders and escalate costs disproportionate to product value or requiring business approval.
Maintain visibility into freight pickup and staging, including freight identification, stop sequence, carrier, and shipment status.
Coordinate carrier arrival and loading, obtain signed BOLs and PRO numbers, and complete outbound freight documentation.
Work with Sales, Customer Service, Shipping, Inventory, Transportation, and carrier partners to resolve freight issues and protect the customer experience.
Prepare freight quotes for Sales and Purchasing by evaluating carrier options, service requirements, shipment characteristics, and transportation costs.
Respond to daily freight-quote requests with timely and accurate transportation-cost estimates.
Provide freight planning and transportation support for new and growing Orangefield locations before normal branch delivery capabilities are operational.
Track recurring service, cost, carrier, damage, delay, and documentation issues and recommend process improvements.
Help develop and maintain standardized outbound freight procedures and best practices across applicable NEFCO locations.
Support evaluation of third-party providers and technology, as well as carrier/broker contracting requirements and compliance initiatives.
Ensure safe work practices during freight staging, carrier interaction, and loading activities.
Complete assigned NEFCO training and support company safety, compliance, and continuous-improvement expectations.
Uphold the Leader’s Safety Six protocol: don’t tolerate unsafe acts; identify and fix unsafe conditions; report every incident; conduct accident investigations; communicate with HR about incidents and subsequent investigations; and walk the talk.