Outbound Freight Supervisor

NEFCO Construction Supply LLC•Ashland, VA

2d•$55,000 - $65,000

About The Position

The Outbound Freight Supervisor plans, coordinates, and executes outbound freight shipments moving outside NEFCO’s normal private-fleet delivery network. The role evaluates shipment needs, selects effective and economical transportation methods, coordinates brokered carriers, and ensures freight is prepared and documented properly. It works across teams to provide reliable, cost-conscious service to NEFCO customers and Orangefield locations. The position supports shipment planning and carrier coordination, freight quotes, shipping documentation, warehouse staging, and the resolution of transportation issues. It also contributes to cost and service improvements, standardized freight practices, provider and technology evaluation, and carrier/broker compliance. The supervisor is responsible for following and upholding NEFCO’s safety expectations.

Requirements

2+ years of experience in logistics, transportation, freight, warehousing, distribution, or a related operational environment is preferred.
Strong understanding of shipment planning, carrier selection, Bills of Lading, freight documentation, weights, dimensions, and shipment staging.
Ability to balance customer service, transportation cost, urgency, and operational requirements when making freight decisions.
Effective communication skills and ability to work with warehouse teams, Sales, Customer Service, carriers, and transportation partners.
High school diploma or equivalent required.
Ability to use NEFCO’s ERP and shipping systems.
Working knowledge of Microsoft Outlook and Excel and ability to learn carrier, broker, manifest, and document-management systems.
Strong organizational, analytical, and basic math skills, with excellent attention to detail.
Ability to establish priorities, work independently, and manage multiple time-sensitive shipments in a fast-paced environment.
Positive, customer-focused, hands-on attitude and comfort working in a warehouse/distribution environment.
Ability to review and interpret shipping documents, computer images, manifests, BOLs, product information, and written procedures.
Ability to safely operate warehouse equipment when required and maintain applicable certifications.

Nice To Haves

Experience coordinating LTL, truckload, flatbed, box truck, sprinter van, parcel, or brokered transportation.
College degree or relevant logistics/transportation experience.
Experience with Eclipse or similar ERP/WMS systems.

Responsibilities

Review outbound shipment demand and choose shipping methods based on destination, shipment size, product type, urgency, service requirements, and cost.
Evaluate and coordinate Orangefield or service-center shuttles, parcel carriers, and brokered carriers.
Analyze outbound and picking queues to identify next-day or time-sensitive freight and schedule carriers proactively.
Coordinate brokered transportation, including flatbeds, box trucks, sprinter vans, and other appropriate equipment.
Select economical transportation options that meet customer and operational requirements and identify opportunities to reduce freight costs.
Adjust carrier plans, stop sequences, or equipment requirements when shipment volume or customer needs change.
Partner with Shipping and warehouse leadership to ensure freight is picked, consolidated, wrapped, labeled, weighed, measured, staged, and ready for carrier arrival.
Ensure outbound shipments match ship tickets, manifests, Bills of Lading (BOLs), and other required documentation.
Create or coordinate Best Way manifests and ensure freight costs, carrier information, shipment photos, BOLs, and related documentation are recorded and retained in NEFCO systems.
Communicate transportation costs to stakeholders and escalate disproportionately costly shipments or those requiring business approval.
Maintain clear pickup and staging visibility for warehouse teams and carriers, including freight identification, stop sequence, carrier, and shipment status.
Coordinate carrier arrival, loading, signed BOLs, PRO numbers, and completion of outbound freight documentation.
Work with Sales, Customer Service, Shipping, Inventory, Transportation, and carrier partners to resolve freight issues and protect the customer experience.
Prepare freight quotes for Sales and Purchasing by assessing carrier options, service requirements, shipment characteristics, and transportation costs.
Respond to daily freight-quote requests with timely, accurate cost estimates.
Provide freight planning and transportation support to new and growing Orangefield locations before normal branch delivery capabilities are operational.
Track recurring service, cost, carrier, damage, delay, and documentation issues and recommend process improvements.
Help develop and maintain standardized outbound freight procedures and best practices across applicable NEFCO locations.
Support evaluation of third-party providers and technology.
Support carrier and broker contracting requirements and compliance initiatives.
Ensure safe work practices during freight staging, carrier interactions, and loading.
Complete assigned NEFCO training and support company safety, compliance, and continuous-improvement expectations.
Uphold the Leader’s Safety Six protocol: do not tolerate unsafe acts; identify and fix unsafe conditions; report every incident; conduct accident investigations; communicate with HR about incidents and investigations; and walk the talk.