Outbound Fulfillment Associate

Crafty•Fairfield, NJ

5d•Onsite

About The Position

Crafty is seeking an experienced warehouse specialist to support its New York City market operation and deliver a high-quality food and beverage experience for clients. The Fulfillment Associate supports inbound, outbound, inventory, and fulfillment operations, ensuring products move through the fulfillment center accurately and efficiently. This is a full-time, on-site position at the Fairfield, New Jersey Fulfillment Center. The schedule is Sunday through Thursday: Sundays from 10:30 AM to 7:00 PM and Monday through Thursday from 2:00 PM to 10:30 PM. The role is measured against monthly goals of achieving an inventory audit score of at least 98.5%, based on weekly inventory audits, and a hard error percentage of 2% or lower, based on Tableau performance reporting from quality investigations. These outcomes affect fill rate and market profitability. Compensation is targeted at $22 per hour in Fairfield, New Jersey. Final offers may vary based on location-related cost of living, candidate experience, and expertise. Crafty offers healthcare, including primary health, dental, and vision plans; a 401(k); paid time off; equipment certification courses; parental leave; snacks, beverages, and fun events. The role also offers an opportunity to help shape the direction of a growing company.

Requirements

Experience in warehouse roles such as inbound, outbound, inventory, or fulfillment.
Experience using warehouse equipment such as pallet jacks and forklifts.
Experience using warehouse management systems, Google Suite, e-commerce, and fulfillment platforms such as Shopify and ShipStation.
Resilience and the ability to adapt to change while maintaining a positive attitude.
A team-oriented and collaborative approach, including supportive behavior, constructive conflict resolution, and commitment to shared success.
Strong interpersonal, verbal, and written communication skills.
Ability to identify basic problems and explore solutions within existing work projects.

Nice To Haves

Food and beverage industry experience.
Parcel and LTL shipping experience.

Responsibilities

Support inbound, outbound, inventory, and fulfillment operations for the New York City market operation.
Process products through the fulfillment center with operational efficiency and accuracy.
Work with peers in different functions within the fulfillment center.
Help achieve an inventory audit score of at least 98.5% by the end of each month, measured through weekly inventory audits.
Help achieve a hard error percentage of 2% or lower by the end of each month, measured through Tableau performance reporting from quality investigations.
Surface and articulate basic problems and explore solutions within existing work projects.