Outbound Fulfillment Supervisor

Southern Glazer's Wine & Spirits•Tulsa, OK

About The Position

The Outbound Fulfillment Supervisor provides general supervision to employees in order fulfillment at a distribution center. The role also oversees receiving, storing, and delivering items, as well as warehouse security. The supervisor uses operations reports to record and measure metrics and support efficient production levels.

Requirements

  • Three years of experience or equivalent education and related experience.
  • Proficiency in Microsoft Office Suite.
  • Strong organization, multitasking, and time management skills.
  • Ability to walk, bend, reach, stand, squat, and stoop for considerable periods.
  • Ability to frequently lift, lower, push, carry, or pull up to 48 pounds.
  • Ability to regularly sit and operate machinery such as a forklift, pallet jacks, and battery change stations.
  • Ability to work with repetitive motions, at varying heights, and in warehouse environmental conditions.
  • Extended hours, overtime, weekends, and peak-season schedules may be required.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Direct the filling, loading, and checking of product orders for retail customers through the management of team associates.
  • Train new team associates and ensure they understand organizational and operational policies and service guidelines.
  • Ensure accurate and efficient fulfillment of orders to retail customers.
  • Coach, direct, and counsel team associates on overall performance.
  • Define productivity expectations and regularly monitor progress.
  • Conduct meetings with team associates.
  • Identify and recommend employee development opportunities and performance improvement requirements.
  • Participate in recruiting and hiring team associates.
  • Assist with evening scheduling for night warehouse operations.
  • Attend monthly safety meetings.
  • Participate in online training courses each quarter.
  • Achieve required operational performance metrics.
  • Maintain a safe working environment according to company and OSHA regulations.
  • Perform other related duties as assigned.
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