Outbound Dock Supervisor

Dohrn • Northlake, IL

1d

About The Position

Dohrn is a family-operated regional transportation company serving a 10-state Midwestern area with less-than-truckload, truckload, and value-added services. The Outbound Dock Supervisor oversees operational teams and terminal activities, supporting safe and efficient pickup, delivery, dock, and line-haul operations while meeting service, cost-control, and claims-prevention goals. The role requires the ability to work any shift and perform or understand all terminal operations jobs, including Dock, Dispatch, Warehouse, and Routing. The work involves physical material handling and operating equipment in a dock environment that may include extreme temperatures and dusty conditions.

Requirements

• At least 18 years of age.
• High school completion or equivalent.
• Valid driver's license.
• Supervisory experience.
• Ability to work any shift.
• Knowledge of and ability to perform all Operations jobs in the Terminal, including Dock, Dispatch, Warehouse, and Routing.
• Excellent interpersonal, verbal, and written communication skills.
• Strong analytical and problem-solving skills.
• Strong leadership skills.
• Detail-oriented and organized.
• Must meet all physical requirements described in the posting.
• Certification in forklift safety and hazardous material handling.
• Ability to multitask and react productively to change.
• Excellent attendance.

Responsibilities

• Provide training, supervision, feedback, and discipline for hourly Operations team members.
• Manage the daily performance of City Pickup and Delivery operations to promote safety, performance, on-time service, cost control, and claims prevention.
• Help ensure on-time delivery by making pickups and deliveries timely and efficiently and keeping returns to a minimum.
• Monitor Line Haul operations.
• Monitor dock performance and efficiency and adjust manpower as needed.
• Resolve issues involving lost or missing freight.
• Communicate with other departments to support successful operations.
• Work safely and professionally to reduce risks to self and fellow employees.
• Report facility problems to the Facility Maintenance Department.
• Comply with federal, state, and company regulations.
• Process daily paperwork associated with the job.
• Maintain a positive, supportive, and cooperative approach at work.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED