Outbound Dock Supervisor
About The Position
The Outbound Dock Supervisor oversees dock operations and supervises and coordinates dock associates assigned to the dock and/or yard. The role oversees shipment routing and freight loading and unloading, and establishes controls to ensure Pickup & Delivery (P&D) units close at agreed-upon times and special customer requests are handled on time. The supervisor also ensures timely inbound close-out and is responsible for P&D loading, including stop count, weight, and load condition, so P&D drivers can meet error-free work requirements. The position is responsible for applying an effective loss prevention plan at the Service Center in coordination with Service Center personnel and cargo claims/loss prevention or a designee, using process improvement to develop and execute improvements. It maintains accountability for the integrity of P&D loads originating at the Service Center and a commitment to continuous, measurable improvement. Duties also include planning warehouse and storage-area layouts; determining work procedures and schedules; expediting workflow; assigning duties; examining work for accuracy, neatness, and compliance with policies and procedures; and monitoring significant risks and implementing adequate controls.
Requirements
- High school diploma or GED.
- At least 2 years of dock or leadership experience, or completion of Southeastern’s Management Training Program.
Responsibilities
- Oversee dock operations and supervise and coordinate dock associates assigned to the dock and/or yard.
- Oversee shipment routing and freight loading and unloading.
- Establish controls to ensure P&D units close at agreed-upon times and special customer requests are handled on time.
- Ensure timely inbound close-out.
- Oversee P&D loading, including stop count, weight, and load condition, to support error-free work by P&D drivers.
- Practice an effective Service Center loss prevention plan with Service Center personnel and cargo claims/loss prevention or a designee, using process improvement for development and execution.
- Maintain accountability for the integrity of P&D loads originating at the Service Center and pursue continuous, measurable improvement.
- Plan warehouse and storage-area layouts, considering turnover, size, weight, and related factors of stored items.
- Determine work procedures, prepare work schedules, and expedite workflow.
- Assign duties and examine work for accuracy, neatness, and compliance with policies and procedures.
- Monitor significant risks and implement adequate controls.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
