Outbound Dock Supervisor
About The Position
The Outbound Dock Supervisor oversees dock operations and supervises and coordinates dock associates assigned to the dock and/or yard. The role oversees shipment routing and freight loading and unloading. The supervisor establishes controls to ensure Pickup & Delivery (P&D) units are closed at agreed-upon times, special customer requests are handled on time, and inbound close-out is completed promptly. The role is responsible for P&D loading, including stop and weight counts and load condition, to help ensure P&D Drivers perform error-free work. It also maintains the integrity of P&D loads originating at the Service Center and supports continuous, measurable improvement. The supervisor practices an effective loss-prevention plan in coordination with Service Center personnel and cargo claims/loss prevention or a designee, using process improvement to develop and execute the plan. Responsibilities also include planning warehouse and storage-area layouts based on turnover, size, weight, and other relevant factors; determining work procedures and schedules; expediting workflow; assigning duties; examining work for accuracy, neatness, and compliance with policies and procedures; and monitoring significant risks and implementing appropriate controls.
Requirements
- High school diploma or GED.
- At least 2 years of dock or leadership experience, or completion of Southeastern’s Management Training Program.
Responsibilities
- Oversee dock operations and supervise and coordinate dock associates assigned to the dock and/or yard.
- Oversee shipment routing and freight loading and unloading.
- Establish controls to ensure P&D units are closed at agreed-upon times and special customer requests are handled on time.
- Ensure timely inbound close-out.
- Oversee P&D loading, including stop counts, weight, and load condition, to support error-free work by P&D Drivers.
- Practice an effective Service Center loss-prevention plan in coordination with Service Center personnel and cargo claims/loss prevention or a designee.
- Maintain accountability for the integrity of P&D loads originating at the Service Center and pursue continuous, measurable improvement.
- Plan warehouse and storage-area layouts considering turnover, size, weight, and related factors.
- Determine work procedures, prepare work schedules, and expedite workflow.
- Assign duties and examine work for accuracy, neatness, and conformance with policies and procedures.
- Monitor significant risks and implement adequate controls.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
