Outbound Dock Supervisor

Southeastern Freight Lines•Pensacola, FL

10d

About The Position

The Outbound Dock Supervisor oversees dock operations and coordinates dock associates assigned to the dock and/or yard. The role oversees shipment routing and freight loading and unloading, while ensuring Pickup & Delivery (P&D) units close at agreed-upon times, customer requests are handled on time, and inbound close-out is completed promptly. The supervisor is responsible for P&D loading, including stop counts, weight, and load condition, so drivers can perform error-free work. The role also maintains the integrity of P&D loads originating at the Service Center and supports loss prevention through collaboration with Service Center personnel and cargo claims/loss prevention representatives, using process improvement to develop and execute the loss prevention plan. Additional duties include planning warehouse and storage-area layouts; determining work procedures and schedules; expediting workflow; assigning duties; reviewing work for accuracy, neatness, and compliance with policies and procedures; and monitoring significant risks and implementing appropriate controls.

Requirements

High School Diploma or GED.
At least 2 years of dock or leadership experience, or completion of Southeastern’s Management Training Program.

Responsibilities

Oversee dock operations and supervise and coordinate dock associates assigned to the dock and/or yard.
Oversee shipment routing and the loading and unloading of freight.
Ensure P&D units close at agreed-upon times and special customer requests are handled on time.
Ensure timely inbound close-out.
Manage P&D loading, including stop counts, weight, and load condition, to support error-free work by P&D drivers.
Practice and support an effective Service Center loss prevention plan in collaboration with Service Center personnel and cargo claims/loss prevention or a designee.
Maintain accountability for the integrity of P&D loads originating at the Service Center and pursue measurable improvement.
Plan warehouse and storage-area layouts, considering turnover, size, weight, and related factors.
Determine work procedures, prepare work schedules, and expedite workflow.
Assign duties and examine work for accuracy, neatness, and compliance with policies and procedures.
Monitor significant risks and implement adequate controls.