The Outbound Dock Supervisor oversees dock operations and supervises and coordinates dock associates assigned to the dock and/or yard. The role oversees shipment routing and freight loading and unloading. It establishes controls to ensure Pickup & Delivery (P&D) units close at agreed-upon times, special customer requests are handled on time, and inbound close-out is timely. The supervisor is responsible for P&D loading, including stop and weight counts and load condition, so P&D Drivers can perform error-free work. The role practices an effective loss-prevention plan through collaboration with Service Center personnel and cargo claims/loss prevention or a designee, using process improvement to develop and execute the plan. It maintains accountability for the integrity of P&D loads originating at the Service Center and pursues continuous measurable improvement. The supervisor plans warehouse and storage-area layouts based on turnover, size, weight, and related factors; determines work procedures; prepares schedules; expedites workflow; assigns duties; and checks work for accuracy, neatness, and compliance with policies and procedures. The position also monitors significant risks and implements adequate controls.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED