Outbound Dock Supervisor
About The Position
The Outbound Dock Supervisor oversees dock operations and supervises and coordinates dock associates assigned to the dock and/or yard. The role oversees shipment routing and freight loading and unloading, establishes controls to ensure Pickup & Delivery (P&D) units close at agreed-upon times, handles special customer requests on time, and ensures timely inbound close-out. The supervisor is responsible for P&D loading, including the number of stops, weight, and load condition, so P&D drivers can meet error-free work requirements. The role also maintains responsibility and accountability for the integrity of P&D loads originating at the Service Center and practices an effective loss-prevention plan in coordination with Service Center personnel and cargo claims/loss-prevention staff or designees, using process improvement to develop and execute the plan. The position plans warehouse and storage-area layouts based on turnover, size, weight, and related factors. It determines work procedures, prepares work schedules, expedites workflow, assigns duties, and examines work for accuracy, neatness, and compliance with policies and procedures. The supervisor monitors significant risks and implements adequate controls.
Requirements
- High school diploma or GED.
- At least 2 years of dock or leadership experience, or completion of Southeastern’s Management Training Program.
Responsibilities
- Oversee dock operations and supervise and coordinate dock associates assigned to the dock and/or yard.
- Oversee shipment routing and the loading and unloading of freight.
- Establish controls to ensure P&D units close at agreed-upon times and special customer requests are handled on time.
- Ensure inbound close-out is completed in a timely manner.
- Manage P&D loading, including stop count, weight, and load condition, to support error-free work by P&D drivers.
- Practice an effective Service Center loss-prevention plan in coordination with Service Center personnel and cargo claims/loss-prevention staff or designees.
- Maintain accountability for the integrity of P&D loads originating at the Service Center and pursue continuous measurable improvement.
- Plan warehouse and storage-area layouts considering turnover, size, weight, and related factors.
- Determine work procedures, prepare work schedules, and expedite workflow.
- Assign duties and examine work for accuracy, neatness, and conformance to policies and procedures.
- Monitor significant risks and implement adequate controls.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
