Outbound Dock Supervisor

Southeastern Freight Lines•Shreveport, LA

About The Position

The Outbound Dock Supervisor oversees dock operations and supervises and coordinates dock associates assigned to the dock and/or yard. The role oversees shipment routing and freight loading and unloading. It is responsible for P&D loading, including the number of stops, weight, and load condition, to help ensure drivers meet error-free work requirements. The supervisor maintains accountability for the integrity of P&D loads originating at the Service Center and supports continuous, measurable improvement. The role establishes controls to ensure P&D units close at agreed-upon times, customer requests are handled on time, and inbound close-out supports timely operations. It also supports loss prevention through collaboration with Service Center personnel and cargo claims/loss prevention or a designee, using process improvement to develop and execute the loss-prevention plan. The supervisor plans warehouse and storage layouts, determines work procedures, prepares schedules, expedites workflow, assigns duties, and examines work for accuracy, neatness, and compliance with policies and procedures. The role monitors significant risks and implements adequate controls.

Requirements

High school diploma or GED.
At least 2 years of dock or leadership experience, or completion of Southeastern’s Management Training Program.

Responsibilities

Oversee dock operations and supervise and coordinate dock associates assigned to the dock and/or yard.
Oversee shipment routing and freight loading and unloading.
Establish controls to ensure P&D units close at agreed-upon times and special customer requests are handled on time.
Ensure inbound close-out is completed to support timeliness.
Manage P&D loading, including stop counts, weight, and load condition, to support error-free driver work.
Practice an effective Service Center loss-prevention plan in coordination with Service Center personnel and cargo claims/loss prevention or a designee.
Maintain responsibility and accountability for the integrity of P&D loads originating at the Service Center and pursue continuous measurable improvement.
Plan warehouse and storage-area layouts based on turnover, size, weight, and related factors.
Determine work procedures, prepare work schedules, and expedite workflow.
Assign duties and examine work for accuracy, neatness, and conformance to policies and procedures.
Monitor significant risks and implement adequate controls.