Outbound Dock Supervisor

Southeastern Freight Lines•Shreveport, LA

About The Position

The Outbound Dock Supervisor oversees dock operations and supervises and coordinates dock associates assigned to the dock and/or yard. The role oversees shipment routing and freight loading and unloading, and establishes controls to ensure Pickup & Delivery (P&D) units close at agreed-upon times and special customer requests are handled on time. The supervisor also ensures timely inbound close-out and is responsible for P&D loading, including stop counts, weight, and load condition, so P&D Drivers can meet error-free work requirements. The role supports an effective Service Center loss-prevention plan through collaboration with Service Center personnel and cargo claims/loss prevention or a designee, using process improvement to develop and execute the plan. The supervisor maintains responsibility and accountability for the integrity of P&D loads originating at the Service Center and commits to continuous measurable improvement. The position also plans warehouse and storage-area layouts with consideration for turnover, size, weight, and related factors; determines work procedures, prepares schedules, and expedites workflow; assigns duties and reviews work for accuracy, neatness, and compliance with policies and procedures; and monitors significant risks and implements adequate controls.

Requirements

High school diploma or GED.
At least 2 years of dock or leadership experience, or completion of Southeastern’s Management Training Program.

Responsibilities

Oversee dock operations and supervise and coordinate dock associates assigned to the dock and/or yard.
Oversee shipment routing and freight loading and unloading.
Establish controls to ensure P&D units are closed at agreed-upon times and special customer requests are handled on time.
Ensure timely inbound close-out.
Manage P&D loading, including the number of stops, weight, and load condition, to support error-free work by P&D Drivers.
Practice an effective Service Center loss-prevention plan with Service Center personnel and cargo claims/loss prevention or a designee, using process improvement for development and execution.
Maintain responsibility and accountability for the integrity of P&D loads originating at the Service Center and pursue continuous measurable improvement.
Plan warehouse and storage-area layouts considering turnover, size, weight, and related factors.
Determine work procedures, prepare work schedules, and expedite workflow.
Assign duties and examine work for accuracy, neatness, and conformance to policies and procedures.
Maintain attention on significant risks and implement adequate controls.