Outbound Dock Supervisor

Southeastern Freight Lines•Dallas, TX

About The Position

The Outbound Dock Supervisor oversees dock operations and supervises and coordinates dock associates assigned to the dock and/or yard. The role oversees shipment routing and freight loading and unloading. It establishes controls to ensure Pickup & Delivery (P&D) units are closed at agreed-upon times, special customer requests are handled on time, and inbound close-out is timely. The supervisor is responsible for P&D loading, including stop and weight counts and load conditions, so P&D drivers can perform error-free work. The role also supports an effective loss-prevention plan through coordination with Service Center personnel and cargo claims/loss prevention or a designee, using process improvement to develop and execute improvements. The supervisor maintains accountability for the integrity of P&D loads originating at the Service Center and pursues measurable continuous improvement. Additional duties include planning warehouse and storage-area layouts, determining work procedures and schedules, expediting workflow, assigning duties, examining work for accuracy and conformance to policies and procedures, and monitoring significant risks and implementing appropriate controls.

Requirements

High school diploma or GED.
At least 2 years of dock or leadership experience, or completion of Southeastern’s Management Training Program.

Responsibilities

Oversee dock operations and supervise and coordinate dock associates assigned to the dock and/or yard.
Oversee shipment routing and freight loading and unloading.
Establish controls to ensure P&D units close at agreed-upon times and special customer requests are handled on time.
Ensure timely inbound close-out.
Manage P&D loading, including stop counts, weight, and load conditions, to support error-free work by P&D drivers.
Practice an effective Service Center loss-prevention plan in coordination with Service Center personnel and cargo claims/loss prevention or a designee.
Use process improvement to develop and execute loss-prevention measures.
Maintain accountability for the integrity of P&D loads originating at the Service Center and pursue measurable continuous improvement.
Plan warehouse and storage-area layouts considering turnover, size, weight, and related factors.
Determine work procedures, prepare work schedules, and expedite workflow.
Assign duties and examine work for accuracy, neatness, and compliance with policies and procedures.
Monitor significant risks and implement adequate controls.