About The Position

The Orthopedic Sales Representative is responsible for achieving sales goals and quotas within an assigned territory. The role builds and maintains customer relationships through regular communication and in-person appointments, maintains expert knowledge of the product portfolio, and consults surgeons in the operating room on the use of Arthrex products and procedures. Arthrex Charlotte is an independent agency authorized to sell Arthrex products; Arthrex is a global medical device company focused on new product development and medical education in orthopedics. The representative is primarily responsible for meeting and exceeding territory sales objectives. This includes developing customer relationships and sales strategies, communicating product and education updates, introducing and cross-selling products, addressing account issues, gathering competitive information, and maintaining knowledge of industry and customer trends. The role also involves complying with applicable laws and company policies, participating in training and sales meetings, and attending professional association meetings outside regular business hours as required. The position requires the ability to lift up to 35 pounds regularly.

Requirements

  • At least 3 years of orthopedic experience; sports experience preferred.
  • Bachelor’s degree.
  • Demonstrated ability to relate to customers and constituents in the orthopedic/sports medicine market.
  • Comfort working in open operating room environments.
  • Knowledge of orthopedic procedures and terminology as they relate to Arthrex.
  • Knowledge of operating room protocols and procedures.
  • Ability to learn technical information, anatomy, and indications related to surgery and procedures.
  • Knowledge of MS Office.
  • Ability to create an effective 30/60/90-day business plan.
  • Commission-driven approach.
  • Strong public speaking and communication skills.
  • Strong sense of urgency.
  • Ability to work well under pressure.
  • Self-assurance and competitive drive.
  • Ability to work independently, make decisions, and take responsibility for them.
  • Ability to abide by Compliance and Code of Conduct policies.
  • Current driver’s license.
  • Access to personal transportation.
  • Ability to lift up to 35 pounds regularly.

Nice To Haves

  • Sports experience.
  • Prior sales experience.

Responsibilities

  • Meet and exceed sales objectives for the assigned territory.
  • Build and maintain strong business relationships and develop and implement sales strategies.
  • Communicate with current and prospective customer accounts about product updates, portfolio changes, and educational programs.
  • Implement sales plans and marketing strategies to position the organization competitively and meet or exceed territory objectives.
  • Cross-sell products and manage new product introductions.
  • Address problems that arise at customer accounts.
  • Maintain privacy and confidentiality, protect organizational assets, act ethically, report noncompliance, and follow applicable laws, regulations, accreditation and licensure requirements, and company policies.
  • Receive coaching, training, or mentoring from the sales manager and transfer knowledge to peers as needed.
  • Maintain training in sales skills, product features and benefits, and critical business applications.
  • Collect competitive data and stay current on industry, customer, and competitive trends.
  • Attend sales meetings and professional association meetings outside regular business hours as required.
  • Consult surgeons in the operating room regarding Arthrex products and procedures.
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