Orthopedic Associate Sales Representative

Arthrex Raleigh-Durham•Raleigh, NC

About The Position

Arthrex Raleigh-Durham is seeking a highly motivated, entry-level sales representative to help the assigned team achieve predetermined sales goals and quotas within its territory. The representative will learn the sales process, work with the team to prioritize targets and maximize sales opportunities, and build and maintain customer relationships through ongoing communication and in-person appointments. The role requires maintaining expert knowledge of Arthrex’s product portfolio, including shoulder, trauma, knee and hip, distal extremities, orthobiologics, and capital equipment. The representative will work with surgeons and other healthcare professionals, support surgical cases by delivering instruments and implants, and contribute to territory growth through business relationships, sales plans, marketing strategies, cross-selling, and new product introductions. Training and mentoring are provided by experienced sales representatives and managers.

Requirements

  • Bachelor’s degree required.
  • Advanced knowledge of Microsoft Office Suite.
  • Excellent interpersonal and communication skills.
  • Comfort working in a surgery or operating room environment.
  • Desire to learn and command a high level of technical information, anatomy, and surgical and procedural indications.
  • Valid U.S. driver’s license with a clear motor vehicle record.
  • Ability to lift up to 35 pounds on a regular basis.
  • Must have received, or be willing to receive by the date of hire, COVID-19, influenza, TDAP, MMR, varicella, and hepatitis B vaccinations; proof of vaccination is required.

Nice To Haves

  • Two to four years of demonstrated sales success in a competitive B2B industry.
  • Knowledge of and background in human anatomy.
  • Sales background in sports, sports medicine, or competition.

Responsibilities

  • Represent Arthrex Raleigh-Durham, an independent regional distributor for Arthrex, when working with surgeons and healthcare professionals.
  • Deliver instruments and implants to and from accounts in preparation for or following surgical cases.
  • Participate actively in product and sales training provided by Arthrex Raleigh-Durham and Arthrex.
  • Build and maintain business relationships with surgeons, physician assistants, nurses, technologists, administrators, and purchasing personnel to develop business and improve territory results.
  • Communicate with current and prospective customer accounts about topics including product updates and changes to the product portfolio.
  • Support new sales plans and marketing strategies to position the organization competitively and meet or exceed territory objectives.
  • Cross-sell additional products and manage new product introductions as they become available.
  • Develop selling skills with support and mentoring from experienced sales representatives and managers.
  • Maintain privacy and confidentiality, protect organizational assets, act ethically and with integrity, report non-compliance, and follow applicable laws, regulations, accreditation and licensing requirements, and company policies and procedures.
  • Attend training in sales skills, product features and benefits, and other critical business applications.
  • Maintain credentialing requirements for ongoing access to accounts.
  • Perform additional responsibilities as assigned by management.
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