Orthodontic Treatment Coordinator

Hero Practice Services • Los Angeles, CA

1d

About The Position

Kids Dental Place and Orthodontics in East LA is seeking an Orthodontic Treatment Coordinator to establish parent and patient relationships and communicate recommended treatment plans. The position reports to the Operations Manager. The listed pay range is $21–$28 per hour, and benefits are offered. The role supports the practice’s mission of providing high-quality, compassionate dental, vision, and orthodontic services to children in underserved communities. Additional duties supporting the business and mission may be assigned.

Requirements

• Ability to multitask and complete tasks correctly and on time.
• Knowledge of various insurance plans, manuals, exclusions, and limitations.
• Strong interpersonal skills and a friendly demeanor.

Nice To Haves

• Previous sales experience.
• Previous experience in a dental practice.
• Knowledge of Dolphin Database, eCW, Google Docs, scanning functions, and Microsoft Office, Word, and Excel.
• Bilingual ability.

Responsibilities

• Facilitate financial discussions with delinquent accounts.
• Achieve patient conversion results.
• Assist with phone calls and patient check-out.
• Understand, monitor, and help ensure smooth office processes, including scheduling, patient flow, and insurance verification.
• Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
• Perform other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Benefits

• Paid time off.
• Paid holidays.
• Career growth opportunities within the practice and region.
• Medical, dental, and vision insurance.
• 401(k).
• Monthly bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed