Orthodontic Treatment Coordinator

Smilebliss • Sanger, TX

1d

About The Position

As the Treatment Coordinator, also called the Bliss Coordinator, you will own the new patient process and help deliver Smilebliss’s mission of affordability, a blissful experience, and time efficiency. You will guide patients through consultations, explain treatment and financial options, and support confident same-day treatment starts. This role helps patients understand their options, feel confident in their decisions, and begin treatment efficiently.

You will coordinate consultations and treatment decisions, present financial plans, manage paperwork and documentation, arrange same-day starts, and follow up with patients who do not begin treatment during their initial visit. You will work with clinical and scheduling teams and support practice growth through patient coordination and case acceptance.

Requirements

• Strong communication and presentation skills.
• Confidence discussing treatment and financial options.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Alignment with Smilebliss’s mission and values.

Nice To Haves

• Dental or orthodontic experience.

Responsibilities

• Lead the new patient consultation process from exam through treatment decision.
• Present treatment recommendations clearly and help patients understand benefits, timelines, and next steps.
• Create a positive, efficient, and supportive consultation experience.
• Present financial plans and payment options aligned with Smilebliss affordability standards.
• Review and complete contracts and required paperwork accurately.
• Support and encourage same-day treatment starts.
• Coordinate same-day treatment starts, including contracts, consents, and scheduling.
• Manage follow-up communication for patients who do not start treatment the same day.
• Conduct timely callbacks and continued outreach to support case acceptance.
• Maintain accurate contracts, patient records, and financial documentation.
• Follow Smilebliss protocols and ensure compliance with office processes.
• Communicate effectively with clinical and scheduling teams.
• Support practice growth through strong case acceptance and patient coordination.

Benefits

• Competitive salary with bonus opportunities
• Paid time off
• Paid holidays
• Retirement plan with employer match
• Discounted treatment for employees and immediate family
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed