Orthodontic Treatment Coordinator

New Braunfels•New Braunfels, TX

About The Position

Premier Dental Center in New Braunfels is an established family dental practice seeking an experienced Orthodontic Treatment Coordinator for a full-time role. The coordinator works with the orthodontic team a few days per week and supports the general dentistry team as a Patient Coordinator on the remaining days. The role offers an hourly rate of $22–$24, plus monthly performance-based bonus opportunities. The schedule is Monday through Thursday, 8 a.m.–5 p.m. Friday hours of 8 a.m.–5 p.m. are optional, and the position includes Saturday hours from 8 a.m.–2 p.m. on 2–3 Saturdays per month. The practice describes its team as supportive and collaborative and offers a benefits package that includes medical, dental, and vision coverage, PTO, paid holidays, a 401(k) match, short- and long-term disability insurance, life insurance, and an employee assistance program.

Requirements

At least 1 year of previous experience as an orthodontic treatment coordinator.
Knowledge of insurance verification and patient collections.
Confidence presenting treatment plans to patients.
A warm, personable, outgoing personality and a reliable, detail-oriented approach.
A positive attitude and a genuine desire to learn, grow, and contribute to a supportive team.

Nice To Haves

Experience with dental practice management software; Denticon is a plus.

Responsibilities

Provide a welcoming and positive patient experience in person and over the phone.
Answer calls and schedule appointments for new and existing patients.
Verify insurance eligibility and update patient records.
Present treatment plans and schedule follow-up appointments.
Collect co-pays and outstanding balances and post payments to patient accounts.
Review financing and payment options with patients at the time of service.
Work as a Treatment Coordinator for the orthodontic team a few days per week and support the general team as a Patient Coordinator on the remaining days.