Ortho Floor Spvsr RDA

Sonrava Health•Concord, CA

1d•$32 - $35

About The Position

The Floor Supervisor works at Western Dental/Brident Offices, which offers modern, fully equipped dental practices and opportunities for professional, financial, and personal growth. The role supervises back-office staff and supports patient management, patient flow, office sterilization, regulatory compliance, inspections, supplies, and treatment records. The supervisor also leads and motivates the back-office team, participates in operational meetings, and prioritizes the Ultimate Patient Experience. Benefits are available based on full-time status.

Responsibilities

Supervise back-office staff, including scheduling, training, performance evaluations, and accountability.
Participate in hiring, selection, and retention of back-office staff.
Manage patients by partnering with dentists, providing appropriate pre- and post-treatment instructions, and ensuring patient satisfaction.
Monitor patient flow by reviewing the sign-in sheet and appointment book and adjusting the schedule as needed.
Ensure sterilization of the office and equipment.
Ensure compliance with OSHA, Dental Board, and corporate policies and procedures.
Conduct weekly, monthly, and quarterly inspections.
Maintain dental supplies and inventory, and stock operatories, restrooms, and lab areas as needed.
Maintain proper patient treatment records.
Lead, inspire, and motivate back-office staff.
Participate in monthly operational meetings.
Prioritize the Ultimate Patient Experience (UPE).