Organizational Design and Effectiveness Senior Director
About The Position
The Organizational Design and Effectiveness Senior Director shapes how Whataburger grows by aligning organizational design, workforce strategy, leadership capability, and talent planning with business priorities. The role serves as a trusted advisor to senior leaders, helping build an organization that can scale, adapt, and perform effectively. It designs organizational and talent strategies that strengthen performance and support sustainable growth, develops leaders and career pathways, and partners across HR, Finance, Operations, and business leadership to drive enterprise-wide alignment and solutions. The position is based at Whataburger’s San Antonio Home Office. It is on-site Monday through Thursday, with remote flexibility on Fridays. The role collaborates with leadership, cross-functional teams, and external partners to align capabilities with restaurant needs. The work environment is fast-paced and calls for sound judgment, strategic thinking, and strong collaboration. Full-time availability is required, with occasional extended hours and travel to properties, project sites, and external meetings. Candidates must live within commuting distance of the San Antonio Home Office.
Requirements
- Bachelor’s degree in Human Resources, Business, Organizational Development, Industrial-Organizational Psychology, or a related field; equivalent experience is considered.
- At least 12 years of progressive experience in organizational design, talent management, workforce planning, organizational effectiveness, or consulting.
- Experience leading enterprise-wide organizational transformation initiatives.
- Experience developing and executing workforce planning and talent strategies.
- Experience facilitating succession planning and talent review processes.
- Strong executive consulting and stakeholder management skills.
- Strong analytical, problem-solving, and strategic decision-making capabilities.
- Excellent written, verbal, and executive-level communication skills.
- Experience leading and developing teams.
- Full-time availability.
- Residence within commuting distance of the San Antonio Home Office.
Nice To Haves
- Master’s degree in Business, Human Resources, Organizational Development, Industrial-Organizational Psychology, or a related field.
- Experience supporting multi-unit, high-growth, or consumer-facing organizations.
- Experience partnering with executive leadership teams on enterprise talent strategies.
- Experience implementing job architecture, workforce governance, or organizational effectiveness frameworks.
- Experience leading large-scale organizational change and transformation efforts.
- Background in organizational effectiveness, talent consulting, or human capital strategy.
- Professional certifications related to organizational development, change management, talent management, or human resources.
- Experience leveraging workforce analytics and organizational insights to drive business decisions.
Responsibilities
- Lead enterprise organizational design initiatives to improve effectiveness, accountability, and business performance.
- Evaluate organizational structures, reporting relationships, decision rights, and workforce models.
- Identify organizational gaps and opportunities to improve collaboration, efficiency, and execution.
- Design workforce strategies that align talent capacity with business priorities and growth plans.
- Partner with leaders to assess staffing needs and recommend scalable talent solutions.
- Lead succession planning and talent review processes for critical leadership roles.
- Consult with senior leaders to strengthen organizational capability and leadership readiness.
- Guide leaders through organizational change from assessment through implementation.
- Establish governance and standards for organizational design, workforce planning, and talent management.
- Develop executive recommendations and insights that drive data-informed business decisions.
- Lead, coach, and develop a high-performing team.
Benefits
- Competitive weekly pay
- Bonus program
- Five weeks of PTO starting on day one
- Flex weeks
- Paid corporate holidays
- Paid parental leave
- 401(k) match of $1 for every $1 contributed, up to 4%
- Competitive medical, dental, and vision benefits
- Short-term and long-term disability benefits
- Career development and growth opportunities
- Whataburger Family Foundation scholarship program, with dependents also eligible, and hardship grant assistance
- Cell phone service discounts
- Computer and software discounts
- Fitness and gym discounts
- Awards and recognition
- Retirement celebration program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
