Organizational Design and Effectiveness Senior Director

Whataburger•San Antonio, TX

2d•Hybrid

About The Position

The Organizational Design & Effectiveness Senior Director shapes how Whataburger grows by aligning organizational design, workforce strategy, leadership capability, and talent planning with business priorities. The role serves as a trusted advisor to senior leaders and helps build an organization that can scale, adapt, and perform effectively. It designs organizational and talent strategies to strengthen performance and support sustainable growth, develops leaders and career pathways, partners across HR, Finance, Operations, and business leadership, and guides large-scale organizational change.

Requirements

Bachelor's degree in Human Resources, Business, Organizational Development, Industrial-Organizational Psychology, or a related field; equivalent experience considered.
12+ years of progressive experience in organizational design, talent management, workforce planning, organizational effectiveness, or consulting.
Experience leading enterprise-wide organizational transformation initiatives.
Experience developing and executing workforce planning and talent strategies.
Experience facilitating succession planning and talent review processes.
Strong executive consulting and stakeholder management skills.
Strong analytical, problem-solving, and strategic decision-making capabilities.
Excellent written, verbal, and executive-level communication skills.
Experience leading and developing teams.
Must reside within commuting distance of the San Antonio Home Office.
Full-time availability is required.

Nice To Haves

Master's degree in Business, Human Resources, Organizational Development, Industrial-Organizational Psychology, or a related field.
Experience supporting multi-unit, high-growth, or consumer-facing organizations.
Experience partnering with executive leadership teams on enterprise talent strategies.
Experience implementing job architecture, workforce governance, or organizational effectiveness frameworks.
Experience leading large-scale organizational change and transformation efforts.
Background in organizational effectiveness, talent consulting, or human capital strategy.
Professional certifications related to organizational development, change management, talent management, or human resources.
Experience leveraging workforce analytics and organizational insights to drive business decisions.

Responsibilities

Lead enterprise organizational design initiatives that improve effectiveness, accountability, and business performance.
Evaluate organizational structures, reporting relationships, decision rights, and workforce models.
Identify organizational gaps and opportunities to improve collaboration, efficiency, and execution.
Design workforce strategies that align talent capacity with business priorities and growth plans.
Partner with leaders to assess staffing needs and recommend scalable talent solutions.
Lead succession planning and talent review processes for critical leadership roles.
Consult with senior leaders to strengthen organizational capability and leadership readiness.
Guide leaders through organizational change, from assessment through implementation.
Establish governance and standards for organizational design, workforce planning, and talent management.
Develop executive recommendations and insights that drive data-informed business decisions.
Lead, coach, and develop a high-performing team.

Benefits

Competitive weekly pay
Bonus program
5 weeks of PTO starting on day one
Flex Weeks
Paid corporate holidays
Paid parental leave
401(k) match of $1 for every $1 contributed, up to 4%
Competitive medical, dental, and vision benefits
Short-term and long-term disability benefits
Career development and growth opportunities
Whataburger Family Foundation scholarship program for employees' dependents and hardship grant assistance
Cell phone service discounts
Computer and software discounts
Fitness and gym discounts
Awards and recognition
Retirement celebration program