Organizational Change-Management/Training Lead

ITility, LLC • Tampa, FL

4h

About The Position

ITility is seeking an experienced Organizational Change Management (OCM) Lead/Training Lead to support the Department of Defense. This role ensures that tools, processes, and governance changes delivered by the EKM program are adopted by the workforce. The OCM Lead drives enterprise adoption of knowledge management, Microsoft 365, and data governance capabilities using structured change-management methodologies, training curriculum development and delivery for DoD audiences, and measurable adoption outcomes.

ITility describes its mission as helping customers command the future through creative solutions to protect and defend the nation. The company values performance beyond perceived limits, finding significance in its work, and the passion and compassion that support both.

The position requires the ability to support distributed teams across time zones. Work involves sitting or standing for extended periods and computer-based tasks using standard office equipment, as well as frequent verbal communication, active listening, and visual acuity. Employees must follow site-specific safety, security, and dress standards.

ITility is an Equal Opportunity Employer and states that it provides a non-discriminatory, harassment-free, fair, ethical, and inclusive work environment. Its policy prohibits discrimination and harassment based on protected characteristics across employment terms and work-related activities.

Requirements

• Active Secret clearance.
• Three (5)+ years of demonstrated use of a structured OCM framework, such as Prosci ADKAR, Kotter 8-Step, Bridges Transition Model, or equivalent.
• Three (5)+ years leading or supporting organizational change-management initiatives in DoD or federal environments.
• Three (5)+ years of direct experience leading M365 collaboration tools and addressing their adoption challenges, such as Teams governance rollout, SharePoint migration change support, Copilot readiness, or Power Platform adoption campaigns.
• Three (5)+ years designing and delivering training curricula to diverse audiences through instructor-led, virtual, self-paced, and blended formats; preferably for military and/or DoD audiences.
• Ability to support distributed teams across time zones.
• Firm understanding of how SOF units consume information and make decisions.
• Ability to sit or stand for extended periods and perform computer-based work using standard office equipment.
• Frequent verbal communication, active listening, and visual acuity to perform job responsibilities effectively.
• Ability to follow site-specific safety, security, and dress standards.

Nice To Haves

• CompTIA Security+ certification.
• CCMP (Certified Change Management Professional).

Responsibilities

• Drive enterprise adoption of knowledge management, Microsoft 365, and data governance capabilities.
• Ensure workforce adoption of tools, processes, and governance changes delivered by the EKM program.
• Apply structured organizational change-management methodologies.
• Develop and deliver training curricula for DoD audiences.
• Measure adoption outcomes.
• Support distributed teams across time zones.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed