Order Processor, Remote

Concierge Home Care•Jacksonville, FL

2d•$18 - $22•Remote

About The Position

Concierge Home Care is hiring a remote Orders Processor, also described as a Revenue Cycle Coordinator, to support home health operations across Florida. The role focuses on timely physician order processing and compliance so clinicians can provide uninterrupted patient care. The position is fully remote, but employees must live in Florida within 30 miles of a Concierge Home Care branch. The schedule is Monday through Friday, 8:30 AM to 5:00 PM. Employment is contingent upon successful completion of an AHCA Level 2 background screening.

Requirements

Some college required.
Must reside in Florida and within 30 miles of a Concierge Home Care branch.
Home health orders experience required.
Experience working in a medical office getting orders signed for home health care agencies.
Forcura or Mosoi experience required.
Strong computer proficiency and ability to learn systems quickly.
Excellent organizational and time management skills.
Ability to manage multiple priorities in a high-volume environment.
Strong communication and follow-up skills.
Ability to work independently with minimal supervision.
Successful completion of an AHCA Level 2 background screening is required for employment.

Responsibilities

Process and track physician orders in compliance with agency, state, and federal guidelines.
Monitor outgoing and incoming orders to ensure timely signatures.
Follow up with physicians and their offices on outstanding or delinquent orders.
Support operational teams in meeting end-of-episode deadlines.
Maintain accurate records in the WellSky/Kinnser Orders Manager system.
Communicate with Clinical Managers, Directors, and internal teams.
Participate in daily review meetings to track outstanding documentation.
Build and maintain strong relationships with physician offices.
Support compliance initiatives and perform additional administrative tasks as needed.