Order Processing & Logistics Coordinator

Maxx Marketing, Inc•Rogers, AR

10d•Hybrid

About The Position

YuMe Toys, part of the Maxx Group, is seeking a detail-oriented and highly organized Order Processing & Logistics Coordinator to manage order processing, routing, and warehouse communication for its growing toy business. The role ensures retailer orders flow accurately and compliantly from purchase order through delivery, working closely with Sales, Operations, Account Services, the warehouse, and overseas offices to support on-time shipping and execution. The current schedule is 4/1 hybrid, and only local candidates will be considered.

Requirements

At least 1 year of experience in EDI, order processing, logistics coordination, supply chain, or vendor compliance.
Strong knowledge of major retail portals such as Walmart Retail Link, Amazon Vendor Central, Target Partners Online, or similar.
Experience creating and troubleshooting ASNs, BOLs, and EDI document flows, including 850, 856, and 810.
Excellent attention to detail and a zero-error mindset.
Strong communication skills and ability to coordinate with multiple departments.
Proficiency in Excel; VLOOKUPs and pivot tables are preferred within the stated requirement.
Ability to work in a fast-paced environment with shifting priorities.
Only local candidates will be considered.

Nice To Haves

Knowledge of domestic freight, LTL, and FTL logistics.
Experience working with overseas teams in Hong Kong or China on shipping and production schedules.
Highly organized and process-driven.
Strong problem-solving skills and ability to anticipate issues before they escalate.
Comfort owning a process end-to-end.
Calm under pressure, especially during retailer deadlines.
Able to grow with the company as volume and responsibilities expand.

Responsibilities

Work with the Sales team to ensure orders align with customer expectations.
Receive, review, and process retailer purchase orders through EDI systems, including SPS Commerce, TrueCommerce, Walmart Retail Link, and Target Partners Online.
Validate pricing, item setup, quantities, pack configurations, ship windows, and vendor requirements before confirming orders.
Monitor and resolve EDI errors, ASN issues, acknowledgments, and transmission failures.
Maintain internal order-tracking dashboards and proactively update teams on order status.
Maintain compliance with retailer-specific documentation and data standards.
Request routing with major retailers, including Walmart, Sam’s Club, Target, Amazon, and Five Below.
Coordinate pickup appointments, freight bookings, and delivery schedules.
Generate and validate ASNs, BOLs, packing lists, pallet labels, and shipping documentation.
Communicate with the Hong Kong office about inventory, shipping schedules, and compliance requirements.
Track shipments and proactively resolve exceptions, delays, and compliance issues.
Communicate daily with the warehouse about order status, pick/pack needs, labeling, and special customer requirements.
Ensure inventory availability and accuracy before confirming orders.
Monitor inbound container schedules and coordinate outbound priority shipments.
Support the warehouse with retailer-specific labeling or packaging instructions, including PDQs, pallet programs, and club packs.