Order Fulfillment Specialist

EPE Industries USA • Riverside, CA

6d

About The Position

EPE USA is seeking a dependable, organized, and detail-oriented Order Fulfillment Specialist. This hands-on role processes customer orders, manages inventory, coordinates shipments, and ensures products are delivered accurately and on time. The ideal candidate is a team player who thrives in a fast-paced environment and takes pride in providing excellent customer service.

Requirements

• GED certificate or high school diploma.
• Current valid driver's license and a clean driving record.
• Ability to follow written and verbal instructions in English.
• Strong interpersonal and communication skills.

Nice To Haves

• Previous experience in order fulfillment, warehouse, logistics, or distribution.
• Basic computer skills and ability to learn warehouse systems.
• NetSuite experience preferred.

Responsibilities

• Meet daily fulfillment metrics for accuracy, productivity, and on-time shipments.
• Pick, pack, and ship customer orders accurately and efficiently.
• Manage internet order fulfillment through various online platforms.
• Manage inventory and supplies of internet products and alert a supervisor to potential issues.
• Promptly report shortages, damages, and discrepancies.
• Assist with building and assembling products.
• Perform cycle counts and assist with inventory audits.
• Enter orders into NetSuite weekly and track orders using delivery software.
• Prepare shipping labels, packing slips, and required documentation.
• Schedule daily order pickups with USPS, UPS, or FedEx.
• Drive and deliver finished goods using a company van.
• Maintain workspace organization and cleanliness.
• Support and comply with company policies and safety requirements.
• Assist with miscellaneous projects in various departments as needed.
• Follow safety procedures and quality standards.
• Perform other duties as assigned.

Benefits

• Health insurance, including medical, dental, and vision.
• Paid sick and vacation time off.
• Company-paid life insurance.
• Additional life and accidental death and dismemberment insurance.
• Short- and long-term disability.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED