Order Fulfillment Specialist

EPE Industries USA Inc•Riverside, CA
•$18 - $21

About The Position

EPE USA is seeking a dependable, organized, and detail-oriented Order Fulfillment Specialist. This hands-on role processes customer orders, manages inventory, coordinates shipments, and ensures products are delivered accurately and on time. The ideal candidate is a team player who thrives in a fast-paced environment and takes pride in providing excellent customer service.

Requirements

  • GED certificate or high school diploma.
  • Current valid driver's license and a clean driving record.
  • Ability to follow written and verbal instructions in English.
  • Strong interpersonal and communication skills.

Nice To Haves

  • Previous experience in order fulfillment, warehouse, logistics, or distribution.
  • Basic computer skills and ability to learn warehouse systems.
  • NetSuite experience.

Responsibilities

  • Meet daily fulfillment metrics for accuracy, productivity, and on-time shipments.
  • Pick, pack, and ship customer orders accurately and efficiently.
  • Manage fulfillment of internet orders through various online platforms.
  • Manage inventory and supplies of internet products and alert the supervisor to potential issues.
  • Promptly report shortages, damages, and discrepancies.
  • Assist with building and assembling products.
  • Perform cycle counts and assist with inventory audits.
  • Enter orders into NetSuite weekly and track orders using delivery software.
  • Prepare shipping labels, packing slips, and required documentation.
  • Schedule daily order pickups with USPS, UPS, or FedEx.
  • Drive and deliver finished goods using a company van.
  • Maintain an organized and clean workspace.
  • Support and comply with company policies and safety requirements.
  • Follow safety procedures and quality standards.
  • Assist with miscellaneous projects in various departments as needed.
  • Perform other duties as assigned.

Benefits

  • Health insurance, including medical, dental, and vision.
  • Paid sick time and paid vacation time off.
  • Company-paid life insurance.
  • Additional life and accidental death and dismemberment insurance.
  • Short- and long-term disability.
  • 401(k) with company match.
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