Order Fulfillment Associate Part Time

BJ's Wholesale Club•Mechanicsburg, PA

About The Position

The Order Fulfillment Associate performs general warehouse activities supporting BJ’s digital order initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, using handheld RF scanners to pick and verify orders, moving merchandise to staging areas, and securely packaging orders according to standard operating procedures. Associates are expected to meet productivity and service-level requirements, help maintain a clean and organized OMNI area, and follow club policies and safety procedures. The position also includes member service, communicating inventory or equipment issues, handling returns and damaged or spoiled goods, and performing other duties or working in other departments as assigned.

Requirements

  • Regular, predictable, full attendance is an essential function of the job.
  • Ability to continuously lift objects up to 30 pounds.
  • May need to lift and move heavy or awkward objects weighing more than 30 pounds with assistance.
  • Ability to perform duties involving frequent bending, climbing, crawling, handling, pulling, reaching, stooping, and positioning to examine or scan merchandise.

Nice To Haves

  • Previous order-pulling experience preferred.
  • Big-box or wholesale retail experience preferred.
  • Previous RF scanner experience preferred.

Responsibilities

  • Pull merchandise from pick lists and process member purchases in a fast, courteous, and friendly manner.
  • Use handheld RF scanner devices to pick orders and verify merchandise.
  • Move merchandise from the sales floor to the staging area and communicate when inventory needs replenishment.
  • Report inventory or equipment problems and identify expired or short-dated items on pick lists.
  • Meet order-picking deadlines, productivity requirements, service-level agreements, and individual performance metrics.
  • Follow operational processes and established SOPs for BOPIC, Curbside, and Ship from Club.
  • Securely package orders according to standard operating procedures.
  • Keep the Ship from Club area neat, clean, and organized; perform housekeeping, including removing trash and cardboard.
  • Handle damaged goods and spoiled products according to standard operating procedures.
  • Process returns to the club and determine how they should be handled, including through DDR or the Membership desk.
  • Follow club policies and procedures, including dress code and safety standards.
  • Provide service excellence, address or escalate member concerns, and help maintain a safe and positive environment.
  • Work collaboratively to meet club standards and goals, and perform other duties or work in other departments as assigned.
  • Maintain regular, predictable, and full attendance.

Benefits

  • Weekly pay.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid vacation, personal, sick days, holidays, bereavement leave, and jury duty leave.
  • Choice of three medical plans, with optional dental and vision coverage.
  • Health Savings Account and flexible spending account options.
  • 401(k) retirement savings plan with company match for team members age 18 and older.
  • Employee Stock Purchase Plan allowing eligible team members to purchase BJ’s common stock at a 15% discount.
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