Order Fulfillment Associate Part Time

BJ's Wholesale Club • Garner, NC

2d

About The Position

The Order Fulfillment Associate performs general warehouse and digital order fulfillment activities, including pulling merchandise from pick lists, moving merchandise from the sales floor to a staging area, using a handheld RF scanner to verify merchandise and update its location, and operating equipment. The role supports BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club.

The associate is expected to pick and package orders promptly and accurately, meet productivity and service-level expectations, maintain an orderly OMNI and Ship from Club work area, and follow operational procedures and club policies. Regular, predictable, full attendance is an essential function of the job.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously move about on hard surfaces for most of the work time.
• Ability to frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.
• Ability to continuously lift objects weighing up to 50 pounds.
• May need to lift and move heavy or awkward objects weighing more than 50 pounds with assistance.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise and counts.
• Move merchandise from the sales floor to the staging area and update merchandise locations as required.
• Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs.
• Coordinate with the team to pull merchandise from the reserve area when possible to avoid replenishing from the sales floor.
• Pick orders promptly and meet productivity requirements, deadlines, service-level agreements, performance metrics, and goals.
• Follow operational processes and established standard operating procedures for BOPIC, Curbside, and Ship from Club.
• Work with club leadership on individual performance when required metrics are not met.
• Package orders securely in accordance with standard operating procedures.
• Keep the Ship from Club area neat, clean, and organized; remove trash and cardboard and handle damaged or spoiled products according to procedures.
• Process returns to the club and determine how to handle them through DDR or the Membership desk.
• Maintain club policies and procedures, including dress code standards.
• Support a safe, positive, inclusive, and respectful environment for members and team members.
• Deliver friendly member service, address or escalate member concerns, and follow GOLD Member Standards.
• Maintain clean and organized OMNI storage areas and keep storage bins clean and maintained to safety standards.
• Understand how to access and read department production or financial performance reports and how execution affects business results.
• Perform other assigned duties, including working in other departments as needed.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans, with optional dental and vision plans.
• Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan, allowing purchases of BJ’s common stock at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed