Order Fulfillment Associate Part Time

BJ's Wholesale Club • Coventry, RI

8d

About The Position

The Order Fulfillment Associate performs general warehouse and order fulfillment activities, including pulling merchandise from a pick list, moving items from the sales floor to a staging area, using a handheld RF scanner to verify merchandise and update its location, and operating equipment. The role supports BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club.

The associate works to meet order deadlines and productivity expectations while following operational procedures and service-level agreements. Responsibilities also include securely packaging orders, maintaining a clean and organized OMNI/SFC area, handling returns and damaged or spoiled merchandise according to procedures, and providing friendly service to members. The position may involve working in other departments as needed.

Requirements

• Meet OMNI productivity expectations for service-level agreements, performance metrics, and goals.
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists and use a handheld RF scanner to select and verify orders.
• Move merchandise from the sales floor to the staging area and update merchandise locations as required.
• Communicate inventory or equipment issues, expired or short-dated items, and replenishment needs to the appropriate club team.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Complete orders promptly and meet productivity requirements, deadlines, service-level agreements, and performance metrics.
• Follow established operating procedures and productivity standards for BOPIC, Curbside, and Ship from Club.
• Securely package orders according to standard operating procedures.
• Maintain a neat, clean, and organized OMNI/SFC area, including cleaning storage bins and removing trash and cardboard.
• Handle damaged goods and spoiled products according to standard operating procedures.
• Process returns to the club and determine how they should be handled, including through DDR or the Membership desk.
• Follow club policies, procedures, compliance requirements, and dress code standards.
• Deliver friendly, courteous service; address or escalate member concerns and help maintain a safe, positive environment.
• Attend work regularly and predictably, as full attendance is an essential function of the job.
• Perform other assigned duties, including working in other departments as needed.

Benefits

• Weekly pay.
• Access to earned pay before payday through Daily Pay; a fee may apply.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement leave, and jury duty leave.
• Medical plans, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for eligible team members aged 18 and older.
• Employee Stock Purchase Plan, with shares available at a 15% discount; eligibility requirements vary by position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed