Order Fulfillment Associate Part Time

BJ's Wholesale Club • Riverdale, NJ

11d

About The Position

The Order Fulfillment Associate performs general warehouse activities for BJ’s Wholesale Club’s digital order initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves picking merchandise from the sales floor using pick lists and handheld RF scanners, verifying items, moving orders to the staging area, and securely packaging orders according to standard operating procedures. Associates are expected to meet service-level agreements, productivity metrics, and deadlines while following established processes and club policies.

The associate helps maintain a neat, clean, and organized OMNI/SFC work area, handles damaged and spoiled goods and returns according to procedures, communicates inventory and equipment issues, and coordinates replenishment with club teams. The role also includes general housekeeping, supporting other departments as needed, and contributing to a safe, welcoming, and member-focused club experience. Regular, predictable, full attendance is an essential function.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects up to 50 pounds.
• May need to lift and move heavy or awkward objects over 50 pounds with assistance.
• Ability to work while moving about continuously on hard surfaces and to bend, climb, crawl, handle, pull, reach, and stoop as needed.
• Ability to work around moving machinery and loud equipment, with occasional exposure to temperature extremes when pulling refrigerated orders and to company-approved cleaning agents.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pick merchandise from a pick list using a handheld RF scanner and verify merchandise.
• Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
• Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate team members.
• Coordinate with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Complete orders promptly and meet productivity requirements, service-level agreements, performance metrics, and deadlines.
• Follow operational processes and established SOPs for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Keep the SFC area neat, clean, and organized, including cleaning and maintaining storage bins according to safety standards.
• Perform housekeeping duties, including removing trash and cardboard from the work area.
• Handle damaged goods and spoiled products according to standard operating procedures.
• Process returns to the club and determine whether to handle them through DDR or the Membership desk.
• Follow club policies, procedures, and dress code standards.
• Provide friendly, courteous service, address member concerns, and help maintain a safe and positive environment.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options.
• Optional dental and vision coverage.
• Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan, with the opportunity to purchase BJ’s common stock at a 15% discount; eligibility requirements vary by position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed