Order Fulfillment Associate Part Time

BJ's Wholesale Club • Royal Palm Beach, FL

6d • $16

About The Position

The Order Fulfillment Associate performs general warehouse and order-picking activities, including pulling merchandise from pick lists, moving items from the sales floor to a staging area, using a handheld RF scanner to verify merchandise and update its location, and operating equipment. The role supports BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club.

The associate helps deliver a safe, positive, and friendly experience for members while working collaboratively, following club policies and procedures, and meeting productivity requirements and service level agreements. The position also involves maintaining an organized OMNI/SFC work area, packaging orders securely, handling returns and damaged or spoiled products, and providing regular, predictable, full attendance.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously move about on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, and stoop to examine or scan merchandise.
• Ability to continuously lift objects up to 50 pounds and, with assistance, lift and move heavy and/or awkward objects weighing more than 50 pounds.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner, verify merchandise, and move orders from the sales floor to the staging area.
• Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team members.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders promptly and meet productivity requirements, deadlines, service level agreements, performance metrics, and goals.
• Follow operational processes, productivity standards, and standard operating procedures for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Package orders securely in accordance with standard operating procedures.
• Keep the SFC area neat, clean, and organized; perform housekeeping duties, including removing trash and cardboard.
• Handle damaged goods and spoiled products according to standard operating procedures.
• Process returns to the club and determine how to handle them via DDR or the Membership desk.
• Maintain club policies and procedures, including proper dress code standards.
• Support a safe, positive, inclusive, and friendly environment for members and team members; address or escalate member concerns as appropriate.
• Deliver GOLD Member Standards and club standards, including greeting, anticipating, and appreciating members and maintaining a clean, organized environment.
• Understand how to access and read department production and/or financial performance reporting and how consistent execution affects the business.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans and access to optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed