Order Fulfillment Associate Full Time

BJ's Wholesale Club • Bridgeville, PA

7d • $16

About The Position

The Order Fulfillment Associate performs general warehouse activities for BJ’s Wholesale Club’s digital fulfillment initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. Responsibilities include pulling merchandise from pick lists, using handheld RF scanners to verify items and update merchandise information, moving items from the sales floor to a staging area, and securely packaging orders. The role requires meeting productivity standards and service-level deadlines while following established procedures and club policies.

The associate helps maintain an orderly, clean, and safe OMNI/SFC work area, communicates inventory or equipment problems and replenishment needs, handles returns and damaged or spoiled goods according to procedures, and supports members and club teams. Regular, predictable, full attendance is an essential function of the job. The position involves continuous movement on hard surfaces, frequent bending and other physical tasks, lifting up to 50 pounds, and possible exposure to moving machinery, loud equipment, temperature extremes, and approved cleaning agents.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously move about on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, and stoop to examine or scan merchandise.
• Ability to continuously lift objects up to 50 pounds; may need to move heavier or awkward objects with assistance.
• Ability to work around moving machinery and loud equipment, with possible exposure to temperature extremes and company-approved cleaning agents.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise.
• Move merchandise from the sales floor to the staging area and update merchandise locations as needed.
• Communicate inventory and equipment problems, expired or short-dated items, and merchandise replenishment needs.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders in a timely manner and meet productivity requirements, service-level agreements, performance metrics, and deadlines.
• Follow operational processes, productivity standards, and established procedures for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when metrics are not met.
• Securely package orders according to standard operating procedures.
• Keep the SFC area neat, clean, and organized; remove trash and cardboard and perform general housekeeping.
• Handle damaged goods and spoiled products according to standard operating procedures.
• Process returns to the club and determine how they should be handled, including via DDR or the Membership desk.
• Follow club policies, procedures, and dress code standards.
• Deliver friendly, courteous service, address member concerns, and support a safe and positive member experience.
• Maintain clean, organized bin storage for member orders and clean and maintain storage bins according to safety standards.
• Perform other assigned duties, including work in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed