Order Fulfillment Associate Full Time

BJ's Wholesale Club • Montgomeryville, PA

8d

About The Position

The Order Fulfillment Associate performs general warehouse activities for BJ’s Wholesale Club’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, verifying items and counts with a handheld scanner, moving merchandise from the sales floor to a staging area, and operating equipment. Associates package orders, maintain the OMNI/SFC work and storage areas, and help deliver timely, accurate service to members while meeting productivity expectations and established procedures.

The associate supports club policies, procedures, safety, inclusion, and service standards; communicates inventory or equipment issues and replenishment needs; and may perform duties in other departments. Regular, predictable, full attendance is an essential function of the job.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Meet OMNI productivity expectations, including service-level agreements, performance metrics, and goals.
• Continuously lift objects up to 50 pounds; heavier or awkward objects may need to be lifted and moved with assistance.
• Frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise and counts.
• Move merchandise from the sales floor to the staging area and update merchandise locations as needed.
• Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team members.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders promptly and meet productivity requirements, service-level agreements, performance metrics, and deadlines.
• Follow established operating procedures and productivity standards for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when metrics are not met.
• Package orders securely according to standard operating procedures.
• Keep the SFC/OMNI area neat, clean, and organized; clean and maintain storage bins and remove trash and cardboard.
• Handle damaged goods and spoiled products according to standard operating procedures.
• Process returns to the club and determine how to handle them, including via DDR or the Membership desk.
• Follow club policies and procedures, including dress code and safety standards.
• Deliver friendly, courteous service, address member concerns, and help maintain a safe and positive member and team environment.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid vacation, personal, sick days, holidays, bereavement leave, and jury duty leave.
• Three medical plan options, with optional dental and vision coverage.
• Health Savings Account (HSA) and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan, allowing eligible participants to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed