Order Fulfillment Associate Full Time

BJ's Wholesale Club • Chambersburg, PA

13d

About The Position

The Order Fulfillment Associate performs general warehouse and digital order fulfillment activities, including pulling merchandise from pick lists, moving merchandise from the sales floor to a staging area, and using handheld RF scanners to verify merchandise and update its location. The role supports BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club (SFC).

The associate is responsible for picking and packaging orders accurately and on time, meeting productivity requirements and service-level agreements, and following standard operating procedures. They communicate inventory, equipment, expired-item, and replenishment issues to the appropriate teams; maintain a neat, clean, and organized OMNI/SFC work area; process returns; and follow club policies and procedures. The role also emphasizes member service, safe work practices, teamwork, and dependable attendance.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects up to 50 pounds; heavier or awkward objects over 50 pounds may need to be moved with assistance.
• Ability to move continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise and counts.
• Move merchandise from the sales floor to the staging area and update merchandise locations as required.
• Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders in a timely manner and meet productivity expectations, performance metrics, goals, and service-level agreements.
• Follow operational processes, efficiencies, and established standard operating procedures for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Package orders securely according to standard operating procedures.
• Keep the SFC area neat, clean, and organized; remove trash and cardboard and handle damaged goods and spoiled products according to procedures.
• Process returns to the club and determine how they should be handled, including via DDR or the Membership desk.
• Follow club policies, procedures, and dress code standards.
• Deliver friendly, courteous service, address member concerns, and help maintain a safe and positive member experience.
• Maintain clean and organized order storage bins and the OMNI work area in accordance with club and safety standards.
• Maintain regular, predictable, full attendance and perform other assigned duties, including work in other departments as needed.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount using after-tax payroll deductions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed