Order Fulfillment Associate Full Time

BJ's Wholesale Club • York, PA

7d • $16

About The Position

Responsible for general warehouse activities supporting digital order fulfillment initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The associate pulls merchandise from pick lists, verifies items and counts with a handheld RF scanner, moves merchandise from the sales floor to a staging area, and packages orders according to standard operating procedures. The role also involves meeting productivity expectations and service-level agreements, communicating inventory or equipment issues, and maintaining an orderly and safe fulfillment area.

The position supports BJ’s service and club standards by delivering friendly member service, collaborating with team members, following club policies and procedures, and maintaining a clean, organized environment. Regular, predictable, full attendance is an essential function. Other duties may be assigned, including work in other departments as needed.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects up to 50 pounds; heavier or awkward objects may need to be lifted and moved with assistance.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise and counts.
• Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
• Communicate inventory and equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team members.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales floor replenishment.
• Pick orders promptly and meet productivity requirements, deadlines, service-level agreements, performance metrics, and goals.
• Follow operational processes, productivity standards, and established SOPs for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Keep the Ship from Club area neat, clean, and organized; remove trash and cardboard and handle damaged goods and spoiled products according to SOPs.
• Process returns to the club and determine how to handle them, including via DDR or the Membership desk.
• Follow club policies and procedures, including proper dress code standards.
• Provide friendly, courteous service; address and escalate member concerns as appropriate, and contribute to a safe and positive member and team environment.
• Maintain and clean storage bins according to safety and club standards.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan with shares available at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed