Order Fulfillment Associate Part Time
About The Position
The Order Fulfillment Associate performs general warehouse activities supporting BJ’s digital order services, including BOPIC, Curbside, Express Pay, and Ship from Club. The role pulls merchandise from pick lists, verifies items and counts using a handheld RF scanner, moves merchandise from the sales floor to a staging area, and operates equipment. The associate packages orders according to standard operating procedures and helps ensure orders are completed on time and meet productivity, service-level, and performance requirements. The associate communicates inventory or equipment problems, expired or short-dated items, and replenishment needs; works with the team to obtain merchandise from reserve areas when possible; processes returns; and maintains a clean, organized, and safe work area. The role also follows club policies and procedures, supports members and coworkers, and may perform duties in other departments as needed. Regular, predictable, full attendance is an essential function. The listed schedule is Wednesday and Thursday from 4 p.m. to 9 p.m., Saturday from 1 p.m. to 9 p.m., and Sunday from 3:30 p.m. to 8 p.m. The work is mostly performed while continuously moving on hard surfaces, with frequent bending, climbing, crawling, handling, pulling, reaching, and stooping. The job involves continuously lifting up to 50 pounds and may require assistance when moving heavier or awkward objects. The work area may include moving machinery, loud equipment, temperature extremes when pulling refrigerated orders, and occasional exposure to company-approved cleaning agents.
Requirements
- Regular, predictable, full attendance is an essential function of the job.
- Meet OMNI productivity expectations for service-level agreements, performance metrics, and goals.
- Continuously lift objects up to 50 pounds; heavier or awkward objects may require assistance.
- Ability to move continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, and stoop.
Nice To Haves
- Previous order-pulling experience.
- Big-box or wholesale retail experience.
- Previous RF scanner experience.
Responsibilities
- Pull merchandise from pick lists using a handheld RF scanner and verify merchandise.
- Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
- Complete orders in a timely manner while meeting productivity requirements, service-level agreements, performance metrics, and deadlines.
- Follow operational processes and productivity standards for BOPIC, Curbside, and Ship from Club.
- Communicate inventory and equipment problems, expired or short-dated items, and merchandise replenishment needs.
- Work with the team to pull merchandise from reserve areas when possible to avoid replenishing from the sales floor.
- Take responsibility for individual performance and work with club leadership when performance metrics are not met.
- Keep the Ship from Club area neat, clean, and organized; remove trash and cardboard and handle damaged or spoiled products according to procedures.
- Process returns to the club and determine how to handle them through DDR or the Membership desk.
- Maintain club policies and procedures, including dress code standards.
- Support members with friendly service, resolve or escalate concerns, and help maintain a safe and positive environment.
- Work collaboratively to meet club standards and perform other assigned duties, including work in other departments as needed.
Benefits
- Weekly pay.
- Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
- Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
- Three medical plan options, with optional dental and vision coverage.
- Health Savings Account and flexible spending account options.
- 401(k) retirement savings plan with a company match for team members age 18 and older.
- Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
