Order Fulfillment Associate Part Time
About The Position
The Order Fulfillment Associate performs general warehouse activities to fulfill member orders. This includes pulling merchandise from a pick list, using a handheld RF scanner to select and verify items, moving merchandise from the sales floor to a staging area, and operating equipment. The role supports BJ’s digital fulfillment services, including BOPIC, Curbside, Express Pay, and Ship from Club. The associate works to meet order deadlines and productivity expectations, packages orders according to standard procedures, and keeps the Omni/SFC work area clean and organized. The position also involves communicating inventory, equipment, and replenishment issues; handling returns, damaged goods, and spoiled products; and following club policies, procedures, and safety standards. The listed schedule is Thursday through Sunday, mid/closing.
Requirements
- Regular, predictable, full attendance is an essential function of the job.
- Ability to continuously lift objects up to 30 pounds; heavier or awkward objects may need to be lifted or moved with assistance.
- Ability to move continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.
Nice To Haves
- Previous order-pulling experience.
- Big-box or wholesale retail experience.
- Previous RF scanner experience.
Responsibilities
- Pull merchandise from pick lists using a handheld RF scanner and verify items and quantities.
- Move merchandise from the sales floor to the staging area and update merchandise locations as required.
- Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs.
- Coordinate with the club team to pull merchandise from the reserve area when possible.
- Pick orders promptly and meet productivity expectations, service-level agreements, performance metrics, and deadlines.
- Follow operational processes and standard operating procedures for BOPIC, Curbside, and Ship from Club.
- Take responsibility for individual performance and work with club leadership when performance metrics are not met.
- Package orders securely according to standard operating procedures.
- Keep the SFC area neat, clean, and organized; remove trash and cardboard and maintain storage bins.
- Handle damaged goods and spoiled products according to standard operating procedures.
- Process returns to the club and determine how they should be handled, including through DDR or the Membership desk.
- Follow club policies, procedures, dress code, and safety standards.
- Provide friendly, courteous service and help resolve member concerns.
- Work in other departments and perform other duties as assigned.
- Maintain regular, predictable, full attendance.
Benefits
- Weekly pay.
- Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
- Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
- Choice of three medical plans, with optional dental, vision, Health Savings Account, and flexible spending account options.
- 401(k) retirement savings plan with a company match for team members age 18 and older.
- Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
