Order Entry Specialist
About The Position
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. Are you ready to play a pivotal role in delivering exceptional customer experiences? As an Order Entry Specialist, you’ll be the backbone of our account representative team, ensuring every customer order is processed accurately and efficiently. Your attention to detail and knack for clear communication will drive smooth operations and on time fulfilment, keeping our customers delighted and our team running like a well-oiled machine. If you’re a pro at data entry, thrive in fast-paced environments, and love the idea of being a team player in our success, this is your chance to shine!
Requirements
- High School Diploma or equivalency
- 1-2 years of experience in data entry, order processing, or a related field.
- Familiarity with order processing systems (e.g., SAP, Salesforce, or equivalent) is highly preferred.
- Strong organizational and multitasking skills.
- Exceptional attention to detail and accuracy in data entry.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and order management systems.
- Excellent written and verbal communication skills.
- Ability to work collaboratively within a team-oriented environment.
- Problem-solving mindset with a focus on continuous improvement.
Nice To Haves
- Experience working in a customer service or logistics environment is preferred.
Responsibilities
- Accurately enter and process customer orders into the company’s system.
- Review and verify order details for accuracy and completeness, including pricing, terms, and delivery information.
- Maintain constant communication with account representatives to ensure orders meet customer requirements and expectations.
- Identify and resolve order discrepancies or issues promptly by coordinating with internal teams.
- Provide updates on order status to account reps and other stakeholders.
- Assist in managing order-related documentation and maintaining organized records.
- Proactively identify opportunities for process improvement in order entry workflows.
- Adhere to company standards and compliance policies for data management and confidentiality.
Benefits
- healthcare
- dental
- vision plans
- a robust wellness program
- generous 401(k)
- paid holidays
- paid time off benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
