Optometric Technician I - Eyes on Main- Ada
About The Position
The Optometric Technician I ensures patients receive quality care by helping them select corrective lenses and frames that meet their medical needs and lifestyle preferences. The role includes reviewing prescriptions and orders, communicating with physicians about prescription questions and eye-related concerns, and managing frame and contact lens inventory. The employee also places optical orders with a general understanding of insurance benefits and performs eyewear adjustments and repairs. Excellent customer service and professional presentation are critical. Optical experience is preferred but not required; training may be provided. Duties and responsibilities may change at any time with or without notice. This position reports to the Practice Manager or their designee.
Requirements
- Excellent customer service skills and professional presentation.
- Good organizational and multitasking abilities.
- Openness to feedback and continual improvement.
- Flexibility and adaptability.
- Professional phone and office etiquette.
- 0–3 years of experience is identified as ideal.
Nice To Haves
- Optical experience is preferred but not required.
Responsibilities
- Review physicians’ prescriptions and orders based on medical charts.
- Educate patients about corrective lens options and help them choose options suited to their medical needs and lifestyle preferences.
- Provide honest, compassionate feedback about frame aesthetics.
- Meet sales goals and quotas while attending to patients’ specific needs and desires.
- Manage frame and contact lens inventory to support customer satisfaction and product variety.
- Communicate with physicians about questions or concerns regarding prescriptions and other eye-related issues.
- Perform eyewear adjustments and repairs.
- Place optical orders with a general understanding of insurance benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
