Optometric Technician I - 104

Keplr Vision•Old Saybrook, CT
•$20 - $22

About The Position

The Optometric Technician I supports the optometrist in patient care and helps ensure patients receive high-quality care and a flawless experience. Under the guidance of the optometrist or location manager, the role performs clinical and administrative tasks, including patient prescreening and diagnostic testing, documenting exams, coordinating patient flow, and communicating with patients and the care team. Duties and responsibilities may change at any time with or without notice.

Requirements

  • At least 1 year of experience is identified as ideal.
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Strong multitasking and time-management skills.
  • Strong organizational skills and attention to detail.
  • Strong problem-solving skills.
  • Ability to perform basic math.
  • Team player with good interpersonal and listening skills.
  • Flexibility to accommodate schedule changes on short notice to fulfill business needs.
  • Excellent customer service skills and professional personal presentation.

Nice To Haves

  • Previous experience as an Optometric Technician is preferred but not required.
  • Previous experience with electronic medical records is preferred but not required.
  • Passion for self-improvement and continuing education.

Responsibilities

  • Prescreen patients and administer diagnostic tests before they see the optometrist.
  • Gather patients’ medical histories.
  • Communicate with doctors, staff, and patients.
  • Answer phone calls, greet patients, and schedule appointments.
  • Educate patients about insurance coverage and vision benefits.
  • Train patients in proper contact lens use and care.
  • Obtain insurance authorizations and verify benefits.
  • Accurately post charges for exam fees, co-pays, and products sold.
  • Assist other team members as needed to achieve individual and team goals.
  • Accurately and thoroughly document optometry exams and procedures as the doctor performs them.
  • Record appropriate diagnoses and symptoms, along with follow-up instructions and prescriptions as directed by the doctor.
  • Coordinate patient scheduling, monitor patient flow, and communicate delays.
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