Optometric Technician I - EyeDoctors - Vienna
Keplr Vision•Vienna, WV
•$14 - $17
About The Position
The Optometric Technician I helps ensure patients receive high-quality care and a seamless patient experience. Under the guidance of the optometrist or location manager, the technician assists with patient care, diagnostic testing, exam documentation, office communications, scheduling, insurance processes, and other team needs. The position reports to the Practice Manager or their designee and is full-time and non-exempt.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong multitasking and time-management skills.
- Strong organizational skills and attention to detail.
- Strong problem-solving skills.
- Ability to do basic math.
- Team-oriented approach with good interpersonal and listening skills.
- Flexibility to accommodate schedule changes on short notice to meet business needs.
- Excellent customer service skills and professional personal presentation.
- Ideal candidates have at least one year of experience.
Nice To Haves
- Previous experience as an Optometric Technician; preferred but not required.
- Previous experience with electronic medical records; preferred but not required.
- Passion for self-improvement and continuing education.
Responsibilities
- Pre-screen patients before their appointments with the optometrist, including administering diagnostic tests.
- Gather patients’ medical histories.
- Communicate with doctors, staff, and patients.
- Answer phone calls, greet patients, and schedule appointments.
- Educate patients about insurance coverage and vision benefits.
- Train patients on proper contact lens use and care.
- Obtain insurance authorizations and verify benefits.
- Accurately post charges for exam fees, co-pays, and products sold.
- Assist other team members as needed to achieve individual and team goals.
- Accurately and thoroughly document optometry exams and procedures as the doctor performs them.
- Record diagnoses, symptoms, follow-up instructions, and prescriptions as directed by the doctor.
- Coordinate patient scheduling, monitor patient flow, and communicate delays appropriately.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
